DDS Case Manager

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DDS Case Manager — Regular Full-Time — Service Bridgeport, CT, US

Salary Range: $19.00 Hourly

Goodwill of Western and Northern Connecticut is seeking innovative, outgoing individuals with a great passion for helping others.

As a DDS Case Manager, you would be coordinating and performing case management for residential program participants and other participants who receive funding/service provided by the Dept. of Developmental Services (DDS).

Schedule:

Monday through Friday, 8am–4pm. Onsite.

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available the first of the month following 60 days of employment
• Two weeks’ vacation, four personal days, and nine days of sick time
• Nine paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Rewards — $50 Swag Store credit at year one, with bigger rewards every 5 years after
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

• Provides case management to all individuals in the DDS In Home Supports (IHS) and other DDS-funded individuals as assigned.
• Assists participants in accessing all community resources and benefits available, including financial, counseling and housing programs.
• Develops, implements, and monitors annual service plans (ISPs) for all residential participants.
• Ensures compliance with all participants’ funding sources.
• Performs monthly record review for all assigned DDS participants to ensure CARF compliance.
• Communicates with participants’ families, advocates, staff and other persons affiliated with programs on a regular basis to ensure customer satisfaction.
• Coordinates medical appointments for all participants and ensures communication with nursing agencies and funding sources.
• Ensures that all required documentation is completed to DDS and CARF standards.
• Monitors utilization rates to ensure participant needs are met.
• Schedules and supervises staff; maintains accurate schedules for all participants and updates as needed.
• Participates in the On-Call rotation for all residential programs;
  On-Call is one week on a rotation with other managers in the region and is available after hours and on weekends for emergencies and staff call-outs. Completes and submits On-Call reports timely.
• Actively participates in agency activities/trainings as required or requested by supervisor.
• Attends all necessary team meetings and promotes open communication between Goodwill staff and outside funders, clinicians, etc.
• Completes ongoing case notes, meeting minutes, monthly reports and other paperwork to document progress and activities of assigned program participants.
• Promotes full community and social integration of program participants.
• Maintains compliance with residential filing/record-keeping systems (Master Files).
• Under the HIPAA Privacy Rule, this position has access to program participants’ Protected Health Information (PHI).
• Oversees and ensures compliance with HIPAA, CARF and all other relevant federal, state and local regulations.

• Bachelor’s degree in Human Services, Psychology or related field preferred.
• Minimum 1 year of experience in direct care, case management or human services field.
• An equivalent combination of education and experience may be considered.
• Excellent verbal, written, organizational and administrative skills.
• Current Connecticut driver’s license and daily use of a reliable, insured vehicle.
• Willingness to obtain and maintain medication certification, CPR and PMT certifications.

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