Technical Services Field Supervisor III

Technical Services Field Supervisor III

Votorantim Cimentos North America (VCNA) – technical services, construction, and sustainability solutions across the Canadian and U.S. Great Lakes region and Northeast United States.

VCNA Prairie is part of Votorantim Cimentos North America, a global building materials and sustainability solutions leader. We build homes, highways, hospitals, bridges, and schools, driving innovation and a sustainable future while promoting a culture of partnership, growth, and diversity.

Manages product quality while promoting products, concrete knowledge, and company image to customers through direct or delegated duties.

• Develop and supervise plans for efficient use of materials, equipment, and employees.
• Train operating personnel on product quality, features, and benefits.
• Develop work processes to meet or exceed company goals and performance targets.
• Manage, train, and develop direct and indirect personnel.
• Monitor pour schedules and ensure QC presence on high‑priority projects.
• Visit job sites, attend pre‑pour meetings, and conduct customer calls to promote value‑added products and gather market and job information.
• Perform ongoing ACI & ASTM concrete and raw‑materials testing; record test data, apply statistical quality control procedures, evaluate data, write reports, and generate graphs and charts to validate or indicate deviations from existing standards.
• Evaluate existing quality or production standards and procedures, recommend modifications, and lead their implementation.
• Review and supervise the work of Concrete Testing Services.
• Advise upper management on product development issues arising from product problems identified through technical support calls with customers.
• Lead investigation of complaints, identify possible causes, conduct further testing, propose resolution, and work with sales to resolve customer complaints.
• Lead research and development initiatives within the group, optimizing and improving the quality of current concrete mixes.
• Mentor new or less experienced QC Field personnel on technical knowledge.
• Conduct audits and implement ongoing improvements to the Quality Performance System.
• Complete all required paperwork (reports, forms, letters, etc.).
• Conduct onsite safety observations.

• High School Diploma and industry‑related certifications, or equivalent technical concrete college education.
• 3+ years of related experience in concrete production and testing or an equivalent combination of education and experience.
• Must obtain ACI Level 1 certification.
• Knowledge of concrete production and testing processes.
• Strong organizational and time‑management skills.
• Ability to solve practical problems and manage multiple tasks in a high‑profile, fast‑paced environment.
• Excellent communication skills and flexibility to work a variable schedule.
• Proficiency in Microsoft Office, Excel, and Outlook.
• Familiarity with DOT regulations.

This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor.

• Opportunities to collaborate with global teams and advance into different areas.
• Training and professional development programs.
• Access to Employee Resource Groups (ERGs), including She Builds.
• Tuition reimbursement/assistance.
• Competitive wages, vacation, and holiday time.
• Medical, dental, vision, disability, and life insurance.
• RRSP and DC (CAN) and 401(k) (U.S.) benefits.
• Employee Assistance Program (EAP) for confidential support.
• Educational scholarships for dependents of regular salaried employees.
• Fertility drug coverage.
• Paid maternity leave top‑up.

Salary Range: $80,000 - $85,000.

This posting is for a vacant position.

We are committed to diversity and do not discriminate based on race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability or economic status. Our culture encourages everyone to express individuality and be their best selves.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Information Technology
Industries:
Wholesale Building Materials