Retail Operations Specialist & Process Optimizer

Description

Do you enjoy solving problems, building relationships, and making retail operations run smoothly behind the scenes?

At MJ Holding Company, we're looking for a Retail Operations Administrator to join our growing Retail Operations team. This role is ideal for someone who thrives in a fast-paced environment, loves working cross-functionally, and enjoys turning data and insights into action.

What You'll Do

As a key member of our Retail Operations team, you will:

• Partner with service providers and retailers to support merchandising execution and store performance
• Investigate and solve store-level challenges, ensuring issues are resolved from root cause to completion
• Manage reporting dashboards, performance scorecards, and operational data that drive business decisions
• Collaborate with teams across Operations, Finance, Retail Planning, and Technology
• Identify opportunities to improve processes, enhance service execution, and support continuous improvement initiatives
• Build strong relationships both in the field and across our organization to ensure exceptional customer and retailer experiences

Requirements

What We're Looking For

We're seeking someone who is:

• Highly organized and detail-oriented
• Self-motivated and proactive
• Comfortable balancing multiple priorities in a dynamic environment
• A strong communicator who enjoys working with a variety of stakeholders
• Curious, tech-savvy, and eager to learn new tools and processes
• Passionate about delivering great service and driving results

Why MJ Holding Company?

At MJ Holding, we combine an entrepreneurial spirit with a collaborative culture where employees are encouraged to take ownership, bring new ideas forward, and make a real impact. You'll work with talented teams across the business while helping support some of the nation's leading retail partners.

If you're looking for an opportunity to grow your career in retail operations while influencing the success of a national retail program, we'd love to hear from you.

Apply today and help us shape the future of retail execution at MJ Holding Company.

Total Rewards

MJ Holding Company provides a competitive compensation package, including annual merit increases and bonus based on company and individual performance. In addition, the company offers comprehensive benefits options including medical, dental, vision coverage, disability insurance, health savings and flexible spending accounts. To help save for the future, all employees are eligible for a 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution.

In addition, we provide wellness resources which include an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional. We offer various types of paid time off including vacation, salary continuance, and country specific holidays. We also prioritize recognizing employee milestones including life events and service anniversaries.