Accountant II,Student Accounts Job Bridgewater area,Massachusetts USA,Accounting

Accountant II, Student Accounts

Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeast Massachusetts, the commonwealth, and the world. The university’s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.

We are committed to diversity, equity, and inclusion. Our institutional values ensure that all students are supported and succeed.

Position Summary

The Accountant II fosters a welcoming and inclusive environment, working with diverse students, parents, faculty, staff, and other involved parties by providing the highest level of front‑line customer service regarding financial status with the university. The role is customer facing, counseling students and families about financing options and policies, ensuring compliance with federal, state, and institutional policies, and accurately processing student accounts.

Duties include processing payments, issuing receipts, reviewing accounts for accuracy, completing financial forms, and distributing refunds. This full‑time, 12‑month AFSCME position has a tour of duty Monday‑Friday, 8:45 AM‑5:00 PM.

Essential Duties

Receives payments for accounts and issues receipts.

Retrieve information from records.

Assist a diverse student community with questions regarding their student account, serve as a liaison with appropriate parties to resolve the problem, and ensure issue is resolved contributing to student retention and success.

Communicates and builds relationships with a diverse portfolio of agencies by telephone, in writing or in person to resolve accounting discrepancies or obtain data/documentation for reports and/or projects.

Prepare financial reports and maintains accounts and records such as cash receipt and cash drawer to reflect financial status.

Reconcile financial documents, records, transactions and statements to ensure conformance with established standards.

Review reports, forms, etc. for accuracy, completeness and content.

Monitor student account balances and communicate past due amounts due to obtain required payments.

Prepare and reconcile daily cash drawer.

Ensure compliance with laws, regulations and established standards and perform related duties as appropriate.

Required Qualifications

Applicants must have at least two years of full‑time or equivalent part‑time professional experience in accounting or auditing, or any equivalent combination of experience and substitutions as listed in the MA State Job Specifications.

Ability to understand, apply and explain laws, rules, regulations, policies, procedures, and other governing documentation.

Ability to perform mathematical calculations using formulae to solve accounting problems.

Ability to analyze and determine the applicability of accounting data, draw conclusions, and make appropriate recommendations.

Ability to read and interpret documents such as financial reports, accounts and ledgers.

Ability to gather information by examining records and documents and through questioning individuals.

Ability to maintain accurate records.

Ability to prepare general and financial reports.

Ability to write concisely, express thoughts clearly, and develop ideas in logical sequence.

Ability to exercise discretion in handling confidential information.

Ability to work independently.

Preferred Qualifications

Ability to work in a team setting that prioritizes racial equity and values racial diversity.
Commitment to customer service excellence to enhance an environment of equity, diversity and inclusion.
Ability to work directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to communicate effectively and professionally with a diverse student body, faculty and staff.
Ability to apply organizational and interpersonal skills.
Experience or ability with technology for job…