Study Customer Relations Specialist
Listed on 2026-06-17
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Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical
Work Study Customer Relations Specialist
Position
Description:
University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. UE is a one-stop shop that coordinates the efforts of support areas on behalf of event sponsors. This role provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission.
- Serving as the first point of contact for all on‑campus and external sponsors.
- Answering the main office phone line and communicating effectively with callers, guests, and staff using proper language.
- Triaging all inquiries effectively.
- Acting as the liaison between the inquirer and appropriate staff member, relaying accurate information and forwarding messages as appropriate.
- Ensuring urgent matters are directed to appropriate staff promptly and accurately.
- Positive, professional attitude with willingness to learn.
- Excellent communication, problem‑solving, and interpersonal skills.
- Ability to adapt to a diverse work environment and work well under pressure, both independently and as part of a team.
- Previous customer service and/or office experience preferred, as is familiarity with the campus and summer availability.
Physical Demands: Typical office clerical and phone work.
Special Conditions for Eligibility: Employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E‑Verify employer.
EEO Statement: Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy‑related condition, or any other characteristic protected by law.
Hourly Rate: $15.00
Posting Number: Stu
05664P
Close Date: 09/30/2026
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