Work Study LGCIE Office Assistant

Position Title

Work Study LGCIE Office Assistant

The Lewis and Gaines Center for Inclusion and Equity (LGCIE) is an administrative department dedicated to providing services and programs that contribute to the success of students of color at Bridgewater State University. Through specialized programming, support, social, and cultural events the department supports all BSU students in achieving their academic goals and enriching their cultural and social belonging experiences.

Students who have utilized LGCIE’s services, attended the events, and are interested in working in a diverse environment that provides student success initiatives, and promotes equity, cultural awareness, and belonging, apply to join our team!

The LGCIE Office Assistants serve as the primary point of contact and face of the center, providing excellent customer service to ensure that all students, visitors, event attendees/providers, faculty, and staff feel welcomed, supported, and included.

Office Assistants work closely with other student employees, including Ambassadors and Mentors, to support professional staff in carrying out LGCIE’s mission, programs, and student success initiatives. Office Assistants play a key role in maintaining the daily operations, environment, and overall experience of the LGCIE space. This includes but not limited to: providing coverage of the front desk; operating the attendance tracker;

performing general office/clerical tasks; managing the posting, upkeep, and removal of promotional materials; creating promotional materials; attending staff meetings; and assisting with programs and events.

Office Assistants are expected to be approachable, knowledgeable, and proactive in supporting both operational tasks and student engagement efforts. Office Assistants must conduct themselves professionally at all times. This includes punctuality for shifts, wearing appropriate clothing and nametags, working collaboratively with other staff, fulfilling all job responsibilities, and having positive interactions with students and visitors, etc. They must prioritize the position as a job and report any schedule conflicts to their supervisor, the Staff Assistant.

• Provide front desk coverage and welcome all guests in a professional and inclusive manner.
• Ensure all visitors check into the center using Engage: the card reader, digital sign-in, or manual sign-in processes.
• Perform general office and clerical tasks (answering questions, organizing materials, supporting staff needs, etc.).
• Manage the posting, upkeep, and removal of promotional materials, including maintaining LGCIE bulletin boards and distributing flyers across campus to ensure that our flyers are current and visible.
• Attend bi-weekly staff meetings.
• Maintain cleanliness, organization, and overall presentation of the center.
• Ensure shared spaces (front desk, lounge areas, etc.) remain welcoming and functional.
• Monitor and restock snacks and the coffee station regularly.
• Closing shift workers must sanitize all tables, chairs, coffee equipment, and arrange the tables and chairs.
• Share campus resources with students who express a need for these resources.
• Refer students who need assistance or are having academic, personal, social, or other challenges to the professional staff for assistance.
• Collaborate with LGCIE Ambassadors and other student staff on special projects and initiatives as needed.
• Assist with marketing efforts, including creating and distributing flyers and promotional materials.
• Support outreach efforts to promote LGCIE programs, services, and events.
• Assist with staffing LGCIE tabling events and campus outreach opportunities as needed.
• Contribute to creating a welcoming and engaging environment that fosters student belonging.
• Provide feedback on student engagement and ways to improve outreach and visibility.

• Welcome attendees to the event.
• Assist with event setup, check-in, and breakdown.
• Support attendance tracking using card readers and sign-in systems.
• Provide general support to staff, presenters, and attendees during events.
• Ask attendees to complete an…