Service Receptionist

BMW of Bridgewater is seeking a professional, customer-focused Service Receptionist to serve as the first point of contact for our service department. This is a key role in a high-volume, luxury dealership environment that requires strong communication skills, attention to detail, and a commitment to delivering an outstanding client experience with every interaction.

• Answer and manage incoming service calls in a prompt, professional manner
• Schedule service appointments using Dealer track and MyKaarma (training provided)
• Greet service customers upon arrival and direct them appropriately
• Process customer payments and handle cash transactions accurately
• Scan, file, and organize service repair orders
• Provide front desk and administrative support across departments as needed

• 2+ years of customer service experience (required)
• Familiarity with Dealer track and/or MyKaarma is a plus
• Strong multitasking and communication skills
• Proficiency in Microsoft Office Suite
• Professional demeanor and appearance
• Must be able to commute to Bridgewater, NJ 08807
• Available Monday–Friday, 10.00 AM– 7:00 PM; weekend availability a plus
• Competitive hourly pay plus commission on scheduled appointments
• Health, Dental, Vision, Life, insurance options
• 401(k) with employer match
• Paid holidays and paid time off
• Monthly employer-sponsored events
• Career growth opportunities within a high-performing dealership

BMW of Bridgewater has been serving Central New Jersey for over two decades. We are proud of the culture, standards, and team we have built — and we are selective about who we invite to be a part of it. If you are professional, reliable, and passionate about customer service, we would like to hear from you.

BMW of Bridgewater is an equal opportunity employer committed to diversity and inclusion in the workplace.