Hybrid Service Desk Analyst — Customer Support
Job in
Bridgewater, Plymouth County, Massachusetts, 02324, USA
Listed on 2026-08-04
Listing for:
iconectiv
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Iconectiv in Bridgewater, NJ is seeking a Customer Service Associate to provide end-user support for proprietary business applications and standard client software. Duties include monitoring channels (chat, email, phone), handling customer porting requests, performing data entry, and collaborating with other departments to resolve incidents.
The role requires 1–2 years in customer service, strong written and verbal communication, and familiarity with Oracle SQL, Java and UNIX.
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