Field Application Engineer – Tissue & Towel

About this Position

At Henkel, you’ll be part of an organization that’s shaping thefuture through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore newpaths and grow.

This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance inyour career and make an impact at Henkel.

Henkel Adhesives is seeking a customer-facing Field Application Engineer to support our Tissue & Towel business. This role is critical in delivering technical service, driving valueand promoting sustainability through Henkel’s expertise. You will collaborate closely with Sales and cross-functional teams to identify customer needs, design tailored technical solutions, and ensure successful implementation. The position involves frequent travelling, engagement with multiple customer levels, from line operators to corporate technical and procurement teams.

Main Responsibilities

• Customer Engagement & Technical Service-Conduct on site customer visits for technical service, product recommendations, demonstrations, troubleshooting, and process optimization.
• Develop and communicate value propositions for Henkel solutions.
• Provide high-level support for key accounts and critical NAMX/global customers.
• Coordinate with Application Center, Analytical Group, Product Development, and other internal teams.
• Interact with Operations and Quality teams on process improvements, and to ensure products meet customer requirements
• Build strong relationship with key equipment and substrate manufacturers (OEMs and OMMs) to access cutting-edge expertise.
• Develop and deliver technical training for customers and internal teams.
• Represent Henkel at internal and external events to reinforce market leadership.
• Drive innovation and continuous improvement initiatives.
• Ensure compliance with Henkel and regulatory safety, legal, and environmental standards.

• Education:
  
  Bachelor’s degree in an Engineering discipline
• Experience:
  
  Knowledge of water-based adhesives in tissue & towel markets.
• 3+ year of Industry experience, ideally in personal hygiene business.
• Experience with tissue & towel manufacturing equipment is a plus.
• Skills:
  
  - Willing to travel up to 70% of the time to customer sites across North America and Mexico.
  
  - Strong analytical, mechanical, troubleshooting, and problem-solving skills.
• Excellent oral/written communication (English required; Spanish preferred).
• Project management, organizational, and digital skills (Salesforce, AI tools preferred).
• Strong interpersonal and communication skills in building relationships with internal and external professionals of all organizational levels.
• Ability to work independently and manage multiple priorities.
• High learning agility, adaptability, motivation and innovation mindset.

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance:
  
  Paid time off including sick, vacation, holiday and volunteer time, flexible& hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401kmatching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support:12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth:…