Commercial Portfolio Manager; Bridgewater, MA

Commercial Portfolio Manager

Location:

Bridgewater, MA | Full‑time

As a Commercial Portfolio Manager, you will oversee the asset quality and risk management of an assigned portfolio of commercial and business loans and relationships. In this role, you will conduct comprehensive annual reviews for every client, assess borrower and project performance, and recommend appropriate risk ratings. By proactively identifying early warning signs and implementing mitigation strategies, you will play a key role in preserving the credit quality of the portfolio.

You’ll collaborate closely with internal teams and clients to ensure adherence to internal policies and regulatory requirements, all while monitoring borrower performance to support sound, strategic lending decisions.

• A collaborative team culture where your contributions matter
• Ongoing training and career development opportunities
• Competitive pay, benefits, and the chance to grow with a supportive organization
• The satisfaction of making a real difference in your community every day

• Manage a portfolio of assigned loans, including maintaining credit and legal files, quality control of loan closings, loan documents, system booking, and credit file maintenance.
• Provide portfolio management, tracking, reporting and file maintenance including tracking financial statements, completing annual reviews, covenant compliance, UCC and insurance expirations, and payment performance.
• Prepare, track and renew required items such as loan rate reset dates, loan funding requests, UCC expiration, hazard insurance, flood insurance, internal commercial servicing requirements, participation reconcilements and remittances, and financial covenants.
• Track and ensure Annual Reviews for all loans are completed in a timely manner either by a third party, Underwriting, or by preparing short‑form reviews in accordance with policy.
• Prepare documents for loan renewals, order and track documents required to complete the loan file, including flood and general insurance, appraisals, loan disclosures and compliance.
• Support growth and development of the assigned commercial lending loan portfolio by effectively managing member loans and relationships.
• Establish and maintain relationships with current members, leveraging customer knowledge to proactively identify and recommend opportunities to cross‑sell additional loan and non‑credit products to members.
• Work with members to extend, modify and/or restructure existing loans as needed, and assist in resolving credit problems, delinquent payment issues and related affairs.
• Administer the lending process to conclusion, including assisting with loan applications and packages, submission to underwriting, tracking, regulatory disclosures, compliance, and loan document preparation.
• Review loan applications for completeness prior to submission to VP, Head of Commercial Lending and internal or external Underwriting for review.
• Conduct pre‑closing document review, review documents for accuracy and compliance with Loan Approval Memorandum and Commitment Letter terms and conditions.
• Assist lenders in preparation for closings, including ordering and reviewing legal and lien information from the Secretary of State; prepare loan documents for closings and coordinate closing with attorneys as appropriate.
• Conduct site visits (as needed with Loan Officer) and prepare site visit reports for loans in assigned portfolio.
• Ensure adherence to Credit policies and procedures, and regulatory requirements.
• Participate in evaluating risk ratings and make recommendations for revisions.
• Interface with third‑party underwriters and commercial loan servicers.
• Manage the quality control and maintenance of Credit and Legal files in assigned portfolio.
• Perform additional duties as requested.

• Bachelor’s degree or equivalent work experience required.
• Four to five years of experience in business/commercial lending required.
• Three years of management experience preferred.
• Formal credit training is highly preferred.
• Knowledge of commercial credit and lending policies and standards required.
• Proficient in MS Office, Outlook, Excel and PowerPoint.
• Excellent organizational skills and the ability to manage multiple tasks with speed and accuracy.
• Strong analytical skills, verbal and written business communication skills, member service skills, and robust interpersonal skills.