Senior Analyst - Travel And Expense

A global biopharmaceutical company is looking for a Concur SME who can step in immediately and support a global Travel & Expense program. This person will be responsible for Concur system administration and configuration, managing T&E policies and compliance, supporting expense reporting and approvals, and driving process improvements and automation. The role partners closely with Finance, Accounting, HR, IT, and Compliance teams to ensure a seamless and efficient expense management process across multiple regions globally.

Experience supporting Concur within a large, global organization is required.

• Optimize the Concur platform by managing system configurations across all global policies, driving seamless integrations with third‑party systems and vendors, and proactively implementing updates to keep the platform current and effective.
• Champion global T&E policy compliance by monitoring, enforcing, and continuously refining travel and expense policies and procedures in alignment with internal standards and external regulatory requirements.
• Oversee expense report audit and review and approval, ensuring timely and accurate reimbursements while swiftly identifying and resolving discrepancies or exceptions.
• Demonstrate deep proficiency in global expense management, with hands‑on experience supporting US, Canada, Europe, and Japan navigating the unique regulatory, tax, and cultural nuances of each region to ensure consistent policy application and compliance worldwide.
• Thrive in a fast‑paced environment, demonstrating the ability to effectively manage competing priorities with a high degree of autonomy, leveraging deep expertise and sound judgment to meet goals and deadlines.
• Deliver high‑quality, detail‑oriented work consistently, maintaining a strong commitment to accuracy and thoroughness across all responsibilities.
• Empower employees and managers through intuitive, user‑centric training and ongoing support — equipping stakeholders with the knowledge and confidence to navigate the expense system and adhere to T&E policies with ease.
• Develop and maintain clear, accessible documentation and guidelines for the expense system and global T&E policies, ensuring resources are always up to date and easy to use.
• Build and deliver meaningful reports and metrics that provide actionable insights into policy adherence, program performance, and opportunities for continuous improvement.
• Analyze global travel and expense data, identifying trends, cost‑saving opportunities, and process efficiencies — always with an eye toward innovation and a smarter, more streamlined T&E experience.
• Collaborate cross‑functionally with key stakeholders — including Finance, Accounting, Compliance, HR, IT, Audit, travel agencies, and vendors — to ensure a cohesive, well‑integrated approach to global travel and expense management.
• Drive the evolution toward a touchless end‑user experience by identifying and implementing automation opportunities, reducing manual touchpoints, and continuously improving workflows to make T&E management as frictionless and self‑sufficient as possible.
• Operate as a proactive, organized self‑starter, working independently and taking initiative to anticipate needs, solve problems, and deliver results without requiring close direction.
• Possess extensive knowledge of HCP (Healthcare Professional) expense management, including a thorough understanding of the regulatory and compliance frameworks governing interactions with healthcare professionals such as the Sunshine Act, EFPIA, and other regional transparency reporting requirements. This includes managing, reviewing, and auditing HCP‑related expenses to ensure full adherence to industry codes, internal policies, and applicable laws across all geographies.

• Associate's degree in finance, accounting, business administration, or relevant experience.
• Minimum of 5 years of experience in travel and expense management with Concur system administration and configuration.
• Strong knowledge of Global travel and expense policies, procedures, and best practices, as well as relevant tax and accounting regulations.
• Experience with Advanced Configuration in Concur.
• Proficient in Microsoft Office applications, especially Excel, and in Oracle and other financial software and systems.
• Experience administering for multiple countries, including the US, Netherlands, Switzerland, UK and Japan, are a plus.

Disclosure:
The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.