Senior Analyst

Whitecap Search is seeking a dedicated professional to optimize our Concur platform, ensuring compliance with global travel and expense policies while driving seamless integrations and efficiencies. The successful candidate will demonstrate proficiency in global expense management, supporting various regions and collaborating with cross-functional teams to enhance the T&E experience.

• Optimize the Concur platform by managing system configurations across all global policies.
• Drive seamless integrations with third-party systems and vendors.
• Proactively implement updates to keep the platform current and effective.
• Champion global T&E policy compliance by monitoring, enforcing, and continuously refining travel and expense policies and procedures.
• Oversee expense report audit, review, and approval, ensuring timely and accurate reimbursements.
• Swiftly identify and resolve discrepancies or exceptions.
• Demonstrate deep proficiency in global expense management, supporting US, Canada, Europe, and Japan.
• Navigate unique regulatory, tax, and cultural nuances to ensure consistent policy application and compliance worldwide.
• Effectively manage competing priorities with a high degree of autonomy.
• Deliver high-quality, detail-oriented work consistently, maintaining a strong commitment to accuracy and thoroughness.
• Empower employees and managers through intuitive, user-centric training and ongoing support.
• Develop and maintain clear, accessible documentation and guidelines for the expense system and global T&E policies.
• Build and deliver meaningful reports and metrics that provide actionable insights into policy adherence and program performance.
• Analyze global travel and expense data, identifying trends, cost-saving opportunities, and process efficiencies.
• Collaborate with cross-functional stakeholders, including Finance, Accounting, Compliance, HR, IT, Audit, travel agencies, and vendors.
• Drive the evolution toward a touchless end-user experience by identifying and implementing automation opportunities.
• Operate as a proactive, organized self-starter, working independently and taking initiative to anticipate needs, solve problems, and deliver results.
• Manage, review, and audit HCP-related expenses to ensure full adherence to industry codes, internal policies, and applicable laws across all geographies.

• Associate's degree in finance, accounting, business administration, or relevant experience.
• Minimum of 5 years of experience in travel and expense management with Concur system administration and configuration.
• Strong knowledge of global travel and expense policies, procedures, and best practices, as well as relevant tax and accounting regulations.
• Experience with advanced configuration in Concur.
• Proficient in Microsoft Office applications, especially Excel, and in Oracle and other financial software and systems.
• Experience administering for multiple countries, including the US, Netherlands, Switzerland, UK, and Japan, is a plus.

Disclaimer:
The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.