Study IT Service Center Technician

Department

BSU’s IT Service Center provides 24/7/365 technology support for faculty, staff, and students. Assistance is provided via chat, phone, or email.

Student employees will be trained to troubleshoot a variety of account and computer issues ranging from installing software, assisting customers with logging into their account to fixing printer issues. Beyond the training, you will be part of a team that plays a critical role in the daily operations on the BSU Campus.

Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.

• Excellent customer service skills.
• Maintains a good academic standing.
• Ability to work independently and to learn quickly.
• Strong problem solving skills.

• Office 365 (Word, Excel, Power Point, Outlook)
• Internet Explorer, Chrome, Firefox, Safari
• Operating Systems (Windows, Mac)
• Blackboard
• Info Bear
• Anti-virus software
• Navigating BSU Website
• Software Support
• Printer Support

Able to lift up to 20 pounds.

$15.00 per hour

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy‑related condition or any other characteristic protected by law.