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Head of Customer Service Technology & Systems
Job in
Bridgewater, Plymouth County, Massachusetts, 02324, USA
Listed on 2026-07-18
Listing for:
Applied Labs
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Brother International Corporation in the United States is seeking a Senior Manager, Customer Service Technology & Systems to define and execute the technology strategy powering the end-to-end customer service experience across the Americas.
You will own the roadmap, implement and optimize CRM, telephony, IVR, chat, and web tools, lead multi-country deployments, manage vendors, and collaborate with IT on architecture, security, and data governance.
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