Lead Mainframe CICS SRE

When you join Met Life’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments.

In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways.

Met Life is seeking a highly skilled and forward-thinking Lead Mainframe CICS/MQ Site Reliability Engineer to join our dynamic Mainframe & Integration Technology team. In this pivotal role, you will leverage your expertise to bridge the gap between the reliability of legacy systems and the demands of future‑ready solutions, driving the modernization and optimization of our mainframe platforms. In this leadership position, you will be responsible for architecting, designing, and directing the modernization and optimization of Met Life’s mainframe systems to ensure they are reliable, scalable, and fully aligned with our evolving business goals.

The ideal candidate will bring extensive expertise in mainframe technologies, a strategic vision for IT transformation, and a proven history of successfully leading complex, enterprise‑wide mainframe modernization projects.

• Assist in leading the architecture, design, and implementation of mainframe solutions that support Met Life's business goals and technology strategy.
• Provide technical leadership and guidance to mainframe development, operations, and modernization teams.
• Collaborate with business stakeholders, application developers, and infrastructure teams to identify requirements and deliver innovative, cost‑effective mainframe solutions.
• Help establish a new Mainframe intake and change processes that considers new workloads and provide required mainframe performance tuning of CICS/MQ & z/OS Connect instances to support the workloads.
• Evaluate emerging technologies, tools, and methodologies to drive continuous improvement and modernization of mainframe platforms.
• Establish and enforce best practices, standards, and architectural governance for mainframe environments.
• Develop and maintain architectural documentation, roadmaps, and blueprints for mainframe systems.
• Ensure high availability, security, and performance of mainframe applications and infrastructure by constantly reviewing relevant CICS/MQ and z/OS Connect performance telemetry data and traces with application stakeholders.
• Participate in ITSM processes such as Release/Change approvals, Incident/Problem resolution.
• Proven experience resolving CICS/MQ related incidents during troubleshooting.
• Partner with enterprise architects and other technology leaders to define and implement enterprise‑wide technology strategies.

• Bachelor's Degree in Computer Science, or related field experience.
• 7+ years of experience in mainframe engineering, with strong experience in service delivery, engineering, or architecture.
• Expertise in IBM z/OS, COBOL, CICS, and z/OS Connect and related mainframe technologies.
• Demonstrated experience with mainframe modernization, integration, and migration projects.
• Proven ability to lead cross‑functional teams and manage multiple complex projects simultaneously.
• Excellent communication, interpersonal, and stakeholder management skills.
• Analytical, strategic thinker with strong problem‑solving abilities.

• Experience with cloud integration, Dev Ops, zLinux, Open Shift and automation in mainframe environments. (Red Hat Ansible for IBM Z Collections, Ansible, Python)
• Experience with MQ.
• Knowledge of hybrid IT architectures and emerging technology trends.
• Relevant certifications (e.g., IBM Certified System Architect, TOGAF).
• Experience in the insurance or financial services industry.

This is a hybrid role requiring a minimum of 3 days per week in office.

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