Senior Director Commercial Operations, Vision Care - Bridgewater NJ; hybrid

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Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

We are seeking a Senior Director, Commercial Operations to serve as a key commercial leader responsible for driving operational excellence across the US Vision Care organization. This role will lead the commercial operating rhythm, performance management, field enablement, and cross-functional execution to ensure the Sales organization and broader commercial team are positioned for sustained growth. The Senior Director will partner closely with Sales Leadership, Marketing, National Accounts, Finance, Supply Chain, and Customer Service to translate strategy into execution—improving speed, alignment, consistency, and impact across the business.

This role reports to the VP, GM, US Vision Care.

Key Responsibilities

• Own and continuously improve core commercial operating rhythms (business reviews, forecasting cadence, QBRs, launch readiness) to drive alignment and accountability.
• Create clear governance for cross-functional initiatives that impact the field organization and customers.

Planning, analytics & performance management

• Lead commercial planning processes and performance management, including KPI frameworks, dashboards, insights, and operating reviews.
• Translate data into actionable recommendations, enabling course-correction and decision-making across the leadership team.

Field enablement & sales execution support

• Ensure field readiness through tools, processes, communications, and best practices that increase sales team productivity and customer impact.
• Partner with Sales and Training/L&D to support adoption and execution of programs, initiatives, and selling tools.

Incentives, programs & operational support

• Provide oversight and leadership for key commercial programs and support processes (e.g., field programs administration, operational coordination, enablement workflows) aligned to business priorities.
• Partner with Finance/HR as needed to ensure programs are implemented with rigor and appropriate controls.

Cross-functional execution & process optimization

• Serve as a central connector across Sales, Marketing, National Accounts, Finance, Supply Chain, Customer Service, and other stakeholders to ensure seamless execution of critical initiatives.
• Identify operational gaps and implement improvements that reduce friction, standardize processes, and improve speed-to-execution.

Leadership & team development

• Build, develop, and lead a high-performing Commercial Operations team with a strong focus on talent development, accountability, and continuous improvement.
• Establish a culture of operational excellence, proactive problem-solving, and customer-centric execution.

Qualifications

• Bachelor’s degree; MBA or advanced degree preferred.
• 10+ years of progressive experience in commercial operations, sales operations, business operations, analytics, enablement, or related commercial leadership roles (medical device/pharma/healthcare preferred).
• Demonstrated success leading cross-functional execution in complex, matrixed organizations.
• Strong analytical skills with experience building performance…