Director, Program Management & Delivery

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award‑winning printers, sewing machines, P‑touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey.

BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Brother USA has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer‑centric, and socially responsible. We value work‑life balance and flexibility, and have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to focus on meetings or start our weekends sooner, year‑round.

Our commitment to employee growth and development is demonstrated through facilitated courses, certificate programs, and resources that enable self‑paced learning.

The Director, Program Management and Delivery is accountable for the successful delivery of enterprise programs and complex, cross‑functional initiatives across the Americas. The role establishes and leads standardized program management and delivery capabilities to ensure initiatives are executed predictably, efficiently, and in alignment with approved scope, schedule, budget, quality, and value objectives. It provides enterprise‑level oversight of program execution, integrating delivery governance, dependency management, risk and issue escalation, and benefits realization alignment.

The Director ensures programs are delivered in accordance with enterprise portfolio priorities, financial guardrails, and change readiness constraints while maintaining transparency and accountability throughout the delivery lifecycle. The role partners closely with Portfolio Governance, Finance, Change Management, and Functional Leadership to translate strategic intent into executable roadmaps and measurable outcomes and manages a team of Enterprise Project and Change management professionals to ensure delivery consistency, discipline, and performance across Brother’s transformation landscape.

• Establish and lead Brother’s enterprise program management and delivery framework across strategic and transformational initiatives
• Provide oversight for complex, multi‑workstream programs to ensure alignment with approved scope, timelines, budgets, and value objectives
• Ensure delivery practices are standardized, scalable, and aligned with portfolio and governance standards
• Govern interdependencies across programs, initiatives, and operational work to reduce execution risk and delivery friction
• Lead and integrate a multi‑disciplinary delivery team encompassing Project Management and Change Management, ensuring cohesive execution and outcome alignment across programs
• Provide people leadership, capability development, and performance oversight across project delivery, change execution, and continuous improvement disciplines, driving consistent standards and enterprise impact
• Ensure tight coordination between project execution, change adoption, and process optimization to deliver sustainable business outcomes rather than one‑time implementations
• Serve as a trusted advisor to executives on delivery feasibility, trade‑offs, and execution risk
• Ensure consistent communication across regions and functions regarding delivery status and expectations

• Define and enforce delivery governance standards, including status reporting, risk and issue management, dependency tracking, and escalation protocols
• Ensure all programs operate with clear delivery accountability, decision…