Director, Program Management & Delivery

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey.

BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Brother USA has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round.

Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.

The Director, Program Management and Delivery is accountable for the successful delivery of enterprise programs and complex, cross-functional transformation initiatives across the Americas. The role establishes and leads enterprise program management, delivery governance, and PMO capabilities to ensure initiatives are executed predictably, efficiently, and in alignment with approved scope, schedule, budget, quality, and value objectives. As a senior leader within the the Enterprise Transformation & Enablement Office (ETEO), this role establishes and leads the enterprise delivery framework, ensuring programs are executed consistently through standardized governance, integrated planning, delivery, assurance, and executive reporting.

This role provides enterprise-level oversight of program execution, integrating delivery governance, dependency management, risk and issue escalation, and benefits realization alignment. The Director, Program Management and Delivery ensures that programs are delivered in accordance with enterprise portfolio priorities, financial guardrails, and change readiness constraints, while maintaining transparency and accountability throughout the delivery lifecycle.

This role partners closely with Portfolio Governance, Finance, IT Leadership, Business Functional Leadership, Enterprise Architecture, and Executive Sponsors to translate strategic priorities into executable roadmaps and measurable business outcomes. This role manages a team of enterprise program and project management professionals to ensure delivery consistency, discipline, and performance across Brother’s transformation landscape.

Enterprise Transformation Delivery and PMO Leadership

• Establish and lead Brother’s enterprise program management and delivery framework across strategic and transformational initiatives
  • Develop and continuously improve enterprise PMO capabilities to increase delivery maturity, consistency, and predictability
  • Ensure enterprise visibility of delivery risks, issues, dependencies, decisions, and constraints
    Provide independent assessment of program health and executive readiness for key delivery milestones
  • Lead enterprise delivery assurance reviews throughout the program lifecycle
  • Establish enterprise delivery…