Communications and Engagement Lead

Team You Will Join

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of Met Life’s Group Benefits team, you’ll deliver innovative benefits solutions—life, disability, dental, vision, and voluntary benefits—tailored to today’s employers and work forces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences.

Join us and be part of an organization committed to supporting customers when they need us most.

The Communications and Engagement Lead (CEL) partners with the assigned sales team to drive growth of Met Life’s voluntary and core benefits product portfolio for the Regional business. The CEL serves as a benefits and enrollment expert, providing strategic guidance while maintaining existing client relationships.

The CEL collaborates with Product COE, Distribution Development, and Marketing to support Met Life’s products to sales partners and leads account planning efforts, delivers training, and supports strategic broker, prospect, and customer meetings to drive sales results.

• Lead strategic partnerships with sales teams to drive revenue growth and enhance broker and client engagement.
• Create tailored enrollment and communication strategies aligned to customer, broker, and business needs.
• Oversee implementation and enrollment execution to ensure alignment with timelines, quality standards, and expected outcomes.
• Manage ongoing performance by monitoring participation, pipeline activity, and case results to ensure consistent success.
• Develop sales partner capabilities through training, coaching, and guidance on products, enrollment strategies, and market positioning.
• Coordinate cross‑functional resources, enrollment logistics, and platform solutions to support effective and seamless delivery.

• 5+ years of experience in product, sales, marketing, or wholesaling in the insurance industry (internal, external, or combination).
• Bachelor’s degree or equivalent.
• Excellent presentation skills.
• Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices.

• Strong product expertise and the ability to work independently with clear, concise communication.
• Results‑driven, strategic, and data‑informed approach, leveraging critical thinking, consultative skills, and customer and broker focus.
• Build and influence strong relationships while driving outcomes through collaboration and effectively guiding others to achieve results.

Our U.S. benefits include medical, prescription drug, vision, dental insurance, short‑term and long‑term disability, company‑paid life insurance, legal services, a retirement pension and 401(k) with employer matching, group discounts on voluntary insurance products, Employee Assistance Program, digital mental health programs, parental leave, paid time off, holidays, volunteer time off, tuition assistance, and more.

Expected salary range: $80,000 – $110,000. Eligibility for annual short‑term incentive compensation and stock‑based long‑term incentives. All incentives and benefits are subject to applicable plan terms.

Met Life is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, national origin, religion, creed, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, genetic information, citizenship, veteran status, or any other characteristic protected by applicable law.

If you need an accommodation due to a disability, please email us at  This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

Met Life maintains a drug‑free workplace.