Senior Manager, Sales Operations

Are You Passionate About Improving the Lives of Cancer Patients and Their Loved Ones?

Cosette Pharmaceuticals, one of the fastest-growing organizations in the pharmaceutical industry, is actively building an oncology franchise focused on meeting unmet patient needs. () If you are a high-achieving Oncology Field Sales, Market Access, Medical or Marketing expert who is inspired by delivering life-changing therapies to millions of patients, we want to talk to you.

Our purpose is to improve patients’ lives through life-changing medicines. We are guided by an unwavering commitment to quality, scientific rigor, and integrity. Every decision begins with the patients and families who rely on us, inspiring us to build an organization that combines innovation with flawless execution. Our success is powered by our people, talented individuals who are empowered to collaborate, take ownership, challenge ideas, and deliver results.

Led by a team with deep experience building successful pharmaceutical organizations and advancing transformative medicines, Cosette provides an environment where exceptional people can grow, contribute their expertise, and thrive together.

Position Summary

The Senior Manager, Sales Operations is responsible for driving operational excellence across Cosette's commercial sales organization by delivering the systems, analytics, processes, and operational support that enable field teams to execute effectively and achieve business objectives. This role serves as a strategic partner to Sales Leadership, Marketing, Finance, HR, Commercial Analytics, Market Access, and Leadership by translating commercial priorities into scalable sales operations processes that improve field force effectiveness and organizational performance.

The role will initially support Cosette's expanding oncology and established commercial organization while also providing operational support across additional therapeutic areas as the commercial portfolio continues to grow. The Senior Manager will lead critical commercial operations including field reporting, incentive compensation administration, targeting and segmentation, territory alignment, field CRM support, sales meeting planning, and field communication. This role is accountable for ensuring commercial leadership has timely, accurate, and actionable information to make business decisions while continuously improving field execution and operational efficiency.

Key Responsibilities

Sales Operations Strategy & Commercial Execution

• Support the execution of Cosette's commercial operations strategy aligned with business objectives and commercial priorities.
• Develop scalable processes that improve operational effectiveness across the commercial organization.
• Partner with Commercial Leadership to identify opportunities to improve field productivity, execution, and customer engagement.
• Establish standardized operating procedures supporting commercial planning and field execution.
• Continuously evaluate operational processes and recommend improvements that enhance organizational effectiveness.

Field Force Effectiveness

• Lead field force effectiveness initiatives including territory alignment, deployment optimization, workload analysis, and performance reporting.
• Develop dashboards and metrics that measure field productivity and commercial execution.
• Partner with Sales Leadership to identify trends, opportunities, and performance gaps.
• Support account planning and territory optimization initiatives.
• Evaluate field execution metrics and recommend operational improvements.

Sales Reporting & Business Analytics

• Develop and maintain executive dashboards, sales reports, KPI reporting, and commercial performance analytics.
• Deliver timely, accurate reporting supporting executive decision making.
• Analyze sales trends, customer engagement metrics, territory performance, and market dynamics.
• Partner with Commercial Analytics and Finance to ensure consistent reporting methodologies.
• Provide ad hoc analyses supporting strategic business decisions.

Incentive Compensation Administration

• Manage administration of sales incentive compensation programs.
• Coordinate goal setting, quota administration, payout…