Inside Sales Representative

The Inside Sales Representative is responsible for ensuring achievement of revenue and profit objectives for assigned territory. They provide service and sales support for Inside and Outside managed accounts by coordinating services, developing, prospecting and managing new and existing business.

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people—at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

• Ensure safe, respectful and environmentally sound business practices throughout the Sales organization
• Maintain customer relationships and maximize profitability through deep understanding of customer value and territory structure, including competitive landscape, industry value creation opportunities, and individual passion to win
• Increase territory profitability and revenue through coordination with Outside Sales team and field through an in depth understanding of territory
• Achieves price increases within territory
• Team with Field Reps to manage and grow business through Outside or Inside Channels
• Value Creation through Internal technical, product knowledge and customer insight
• Customer acquisition, satisfaction and retention
• Prospects and generates leads to develop new business, including a blend of cold calls, Inbound and Outbound marketing activities, internal/external sources and additional use at existing customers
• Allocates time to network, qualify and follow up on leads, responds promptly to information requests in order to grow revenue and volume of product
• Works own network proactively, leveraging access with existing customer relationships to obtain referrals, and generate leads, and potential additional use with existing customers
• Plans, schedules, and conducts prospecting calls efficiently; engages Commercial Development when appropriate
• Actively utilize and manage the Qualified Lead Management database (Salesforce and Hub Spot)
• Team with Field Reps to access new prospects, present our product service offering and bring in new business through Outside or Inside channels
• Qualifies prospects to Establish/Evaluate stage to determine viability and appropriate time investment; if non-productive, sets appropriate follow up and shifts priority towards productive opportunities
• Completes and updates Opportunity Roadmaps and Account Action Plans
• Maintains customer target list for all renewals within 24 months of contract termination date or due to customer circumstance change, including opportunity and account action plan to establish proper Messer North America pricing levels for each target renewal
• Training and development opportunity for succession into an Outside Account Management Role

• Excellent written and oral communication skills
• Demonstrated selling, negotiation and problem-solving skills
• Must be self-starter, accountable, goal and achievement driven and able to perform through self and as part of a team
• Detail orientated with superior time management skills
• High level of critical and innovative thinking; questioning/probing skills to uncover issues and create value for customers; sense of urgency and responsiveness to take immediate action to resolve customer issues required
• Strong business and financial…