Communications Dispatcher II

Overview

The Bridgewater State University Police Department is charged with the protection of the lives and property of more than 12,000 Bridgewater State University students, faculty, staff, and visitors on nearly 300 acres of University land, 38 major buildings, the surrounding streets, and other passageways adjoining University property.

Tour of Duty

This is an essential position. Schedule is determined by shift bidding and is subject to change as departmental needs arise. The employee must be available for off‑shift overtime, including compulsory callbacks.

• Transmits messages from a radio communications base station in accordance with the rules and regulations of the Federal Communications Commission.
• Monitors various radio frequencies to receive, evaluate, and forward information.
• Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units.
• Maintains records and logs of information such as all messages received and transmitted, weather conditions, and individuals or authorities to contact in emergency situations.
• Searches files to obtain information in response to inquiries.
• Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations, and operates public address systems and paging devices.
• Checks operating condition of equipment and reports malfunctions to the proper authority.
• Observes, through a closed‑circuit television system, traffic movements and conditions such as accidents, fires, and other hazards affecting traffic in tunnels and on highways or other related structures in order to monitor traffic flow.
• Operates lane control devices, related traffic signals, videotape equipment, and/or public address systems; checks proper operation of lighting, signals, and other devices as required to improve traffic flow.
• Operates teletype equipment to receive and transmit messages.
• Oversees and monitors communications activities to ensure compliance with governing laws, rules, and regulations.
• Provides on‑the‑job training to employees.

• At least one year of full‑time or equivalent part‑time experience in the operation of police radio receiving/transmitting equipment.
• Previous experience in law enforcement and knowledge of Massachusetts police procedures, fire prevention methods, and emergency medical procedures.
• Passion for and commitment to social justice, racial justice, and civic engagement.
• Subject to a background check and the ability to provide the following documents:
  • Birth Certificate
  • Citizenship Documents (naturalized citizen)
  • Social Security Card
  • High School Diploma
  • University Diploma
  • Valid Government‑Issued
  • License to Carry a Firearm (if applicable)
  • CPR Certification
  • First Responder or EMT Certification
  • Police Academy Certificates (as applicable)
  • Military DD 214 (if applicable)
  • Selective Service Registration Card
  • Any other professional training documents candidates wish to have considered

Salary Range: $1,932.56 bi‑weekly (Grade 13 – Step
1). Posting Number: S01331P.