Bilingual Case Aide - Juntos

Position Summary

The Case Aide assists case managers in providing services to clients by gathering, organizing, and maintaining case documentation and client records. The role requires strong organizational, communication, and interpersonal skills, and a commitment to confidentiality and compliance with all legal and ethical guidelines.

Full‑time

$24 per hour

• Assist lead case managers and case managers with shelter residents.
• Conduct binder and portal audits for minors in the assigned shelters and other shelters as needed, within seven days of the minor’s arrival.
• Conduct safety and well‑being follow‑up calls to UC and sponsor 30 days after the UC is released.
• Attend training as needed to improve and maintain clinical and crisis intervention skills.
• Maintain records of staff meetings, both weekly pre‑staffing and weekly staffing, with case coordinators and FFS.
• Assist with record requests from UC Records Specialist and ensure timely completion.
• Update emergency contact list and provide to assigned shelter POC.
• Assist in maintaining 24‑hour case management coverage and provide rotating on‑call emergency coverage as needed.
• Open and distribute mail.
• Ensure trackers (including KYR and flight tracker) are completed and updated.
• Provide additional support, including ratio coverage in shelters assigned and not assigned, as needed.

• Minimum of a high‑school diploma or GED; preferred bachelor’s degree in Administrative Assistant, Social Work, or related field.
• Two or more years of experience in an administrative support capacity.
• Bi‑lingual language fluency in both English and Spanish.
• Excellent driving skills and clean driving record.
• Licensed driver for at least three years.

• $500 sign‑on bonus upon hire.
• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday.
• 401(k) plan.
• Medical insurance plan options.
• Prescription insurance.
• Life insurance.
• Flexible spending accounts.
• Health & wellness activities.
• Ongoing training and professional development opportunities.
• Opportunity for advancement.

Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.

All positions require pre‑employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances.

Center For Family Services is a leading non‑profit dedicated to improving lives. For more information, visit (Use the "Apply for this Job" box below)..