Transition Specialist - Move In Coordinator

At Laurel Circle, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, "People First, Always," underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.

Why Choose Laurel Circle?

• A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We're Looking for a Transition Specialist - Move In Coordinator.

As the Transition Specialist - Move In Coordinator, you will be responsible for assisting new move-ins and potential members with transitioning to the community. They assist the community's various departments and serve as a liaison to ensure the new member(s) and their families make a smooth transition into the community.

Are You Ready to Make an Impact?

If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!

26 days of PTO + cashout, 401k with match, Medical/Dental/Vision benefits, Teladoc,

Education Reimbursement and more!

ESSENTIAL FUNCTIONS:

• Coordinate the move-in process for new members and serve as liaison between members,
families, team members, and a variety of third parties such as moving companies.

• Coordinate with internal departments to ensure documentation, payment, lead base system
records, etc. is handled properly and timely.

• Follows the application and contractual protocol for admitting new members and assists new
members with completing their new member information.

• Opens & closes all models daily throughout the week.

• Ensures the entire campus is Ready-to-Show, Every Day Is Grand Opening Day (EDIGOD).

• Inspects all units at time of turnover and identifies items for repair.

• Communicates items or other needs to the Director of Facilities in a timely manner. Follows up
on items to ensure resolution.

• Works with the RAC/Membership committee and current members to ensure a receptive and
welcoming environment for the new member(s).

• Coordinates and organizes New Member parties and New Member Happy Hours.

• Coordinates We've Moved/I've Moved mailers for all new members.

• Develops a thorough working knowledge of all campus marketing materials and all legal and
financial agreements between the campus and its residents and resident families.

• Ensures all marketing material is current and stocked.

• Participate in and attend all required in-service training and education programs as scheduled.

• Performs other duties as assigned by the Executive Director.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following
competencies:

• Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned
which indicates a specialized skill in this area above and beyond the average.

• Communication - Demonstrates an ability to transfer information effectively and regularly to
necessary parties to improve the quality of his/her work and to provide his/her supervisor with
actionable, accurate data.

• Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the
Company and his/her team. Seeks additional work when they have capacity. Demonstrates an
ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.

• Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles
with ease and professionalism.

• Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without
interrupting; keeps emotions under control; remains open to ideas and tries new things.

• Teamwork - Balances team and individual responsibilities;…