Executive Assistant

Position: Executive Assistant 18551
Location

Virtual, Virtual

Alternative Location(s)

* Posting

Location:

Oriskany, New York

* Posting

Location:

Tampa, Florida

* Posting

Location:

Cary, North Carolina

* Posting

Location:

Aurora, Illinois

* Posting

Location:

Bridgewater, New Jersey

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

No

Posted Date

19-Jun-2026

Job

18551

Description and Requirements

The Team You Will Join

On Met Life's Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life's important moments, solving challenges, or simplifying processes with innovative technology, you'll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you'll play a vital role in strengthening the way we care and advocate for millions worldwide.

Here, making a real difference isn't just a goal - it's what we do, one conversation at a time.

The Opportunity

The Executive Assistant is responsible for providing executive administrative support to the SVP, Disability Service & Operation. This position requires excellent judgement, attention to detail, flexibility, and the ability to prioritize workload in a complex, fast-moving environment. Must be able to work independently with minimal supervision and demonstrate excellent interpersonal and communication skills, both verbal and written. Expected to maintain confidentiality and exhibit a high level of discretion and professionalism.

Key Responsibilities

* Manage domestic and international travel and accommodation arrangements and prepare expense reports involving currency conversion.

* Effectively manage Microsoft Outlook calendar and inbox.

* Schedule and coordinate meetings / conference calls; prepare related materials / correspondence; arrange and coordinate complex travel itineraries.

* Demonstrate judgement in prioritizing meetings and managing calendar effectively by gaining knowledge on business priorities.

* Process expense reports and vendor invoices for reimbursement/payments and reconciliation.

* Interface with senior leaders, executive assistants of senior leaders, at all levels of the organization, both within and outside the company.

* Coordinate various on-site and off-site meetings and engage with Conference & Event Planning.

Required Qualifications

* Must be commutable distance to Oriskany NY
- Tampa FL
- Cary NC
- Aurora IL - or Bridgewater NJ ONLY

* 7-10+ years of related experience.

* Strong PC skills, including high proficiency in Microsoft Office Suite:
Outlook, PowerPoint, Word, Excel, Web Ex and internet skills.

* Extremely organized and detail oriented.

* Exceptional customer service capabilities. Demonstrated ability to work to a high-quality standard.

* Outstanding attention to detail with good follow-up skills, proactive, stays ahead of requests.

* Excellent organizational and time management skills;
Calendar/schedule management.

* Well-developed written, communication and inter-personal skills; demonstrating an ease with interacting professionally - at senior levels - within and across functional teams.

* Must be able to multi-task with a keen eye to detail and handle heavy flow of incoming and outgoing requests for meetings or information.

* Self-starter: ability to independently anticipate needs, look ahead, plan for contingencies, manage concurrent tasks, prioritize tasks and follow-up;
Ability to recognize opportunities to improve and stream-line processes.

* Discretion in handling confidential materials/information.

Preferred Qualifications

* Experience supporting multiple senior executives

* Advanced calendar strategy and executive time optimization capabilities

* Demonstrated ability to anticipate needs and proactively manage executive workflows

* Experience preparing executive-level presentations, materials, and communications

* Experience coordinating complex travel, events, and cross-functional meetings (including hybrid/global teams)

* Strong stakeholder management across senior leadership and cross-functional partners

* Experience providing light project coordination or supporting strategic initiatives

*…