Account Manager

Product And Account Manager

At iconectiv, trust is more than a principle - it is the foundation of the nation's communications ecosystem. Advancing and protecting that trust is our core mission. Behind every call, text and digital interaction is a highly complex infrastructure that must remain secure, trusted and universally accessible. What appears seamless to consumers and businesses relies on an intricate network of systems, authoritative data and key processes working flawlessly behind the scenes.

Our work delivers the reliability, choice and convenience that modern communications demand as the landscape continues to evolve. For more information, visit

We are looking for an experienced Product and Account Manager who will support the iconectiv solutions. Support will include solution reporting, solution roadmaps, new feature business cases, and marketing communications, including making recommendations for social media. In this role, a broad view of the organization and products as well as iconectiv customer groups will be developed. Responsibilities will also include planning for and attending periodic customer meetings.

This person will be instrumental part of the account management team The ideal candidate will have a background in the telecommunications industry in combination with strong business and technical acumen. The Product and Account Manager will support the account management team by tracking customer and industry needs with a focus on anticipating and solving customer issues.

Responsibilities:

• Experience with product management and social media management
• Strong market and business acumen
• Strong organizational skills and ability to multi-task across several projects
• Product management support for iconectiv products including roadmap planning, reporting, customer engagement and financial management.
• Marketing Communications management including messaging on iconectiv public website and social media accounts

Additional

Skills:

• Excellent verbal and written communications skills.
• Strong interpersonal skills
• BA/BS degree in business or marketing communications with at least 2 years of industry experience
• Travel will be up to 30% for customer and industry meetings

Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person.

At iconectiv, we expect to pay between $75k - $108k for this role. This role is eligible for variable pay (bonus). The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, skills, abilities and geographic region.

Benefits:
On the first of the month following date of hire, employees working more than 30 hours/week are eligible for medical, dental, vision, disability (short and long term) and basic and supplemental life insurances. Employees will be eligible to participate in our Company's 401k plan and will be eligible for Company Matching and Automatic Contributions. Employees will also receive annual allotments of paid time off in the form of Vacation Days, Floating Holidays, Personal Business Days, a Volunteer Day, as well as paid holidays and paid sick leave.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The Company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.