Receptionist, Customer Service​/HelpDesk

Receptionist

Bridgewater, NJ

Description

Lexus Of Bridgewater is hiring a receptionist. As a receptionist, you are often the first person the customer sees or speaks to within the dealership. As a result, you have an opportunity to make a strong, professional impression on every customer you come in contact within a way that reflects not only upon the dealership but upon the entire brand.

Your role is to welcome customers to the dealership, introduce them to the Salesperson who can assist with their needs, and monitor the flow of customer traffic in the showroom and on the lot.

RESPONSIBILITIES:

As a receptionist, you are expected to treat every customer as you would a guest in your home. the Receptionist's responsibilities generally include the following:

• Creating a positive first impression.
• Gathering accurate information.
• Responding to customer questions and concerns. creating an engaging work environment. Delivering an exceptional experience.
• Answering dealership group phones, greeting and receiving prospects and customers.
• Directing customers to the correct department, notifying the appropriate person that a customer is waiting, and introducing the customer to the salesperson.
• Working cooperatively with the sales and other internal teams.
• Communicating with callers and visitors in a professional, friendly, and efficient manner.
• Typing memos, correspondence, reports, and other documents.
• Assisting in scheduling and confirming sales appointments.
• Other duties as assigned.

BENEFITS

• Medical, Dental, and Vision
• 401K Plan with Match
• Paid time off
• Growth opportunities
• Paid Training
• Employee Vehicle Purchase Options
• Individually owned and operated
• Discounts on Products and Services

EQUAL OPPORTUNITY

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

QUALIFICATIONS

• Excellent listening/communication skills
• Outgoing and positive personality
• Computer Literate
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Valid driver's license and clean driving record