Mail - Regional Support Associate

Consider a new career today as a Full Time Regional Support Associate - Copy/Mail Team Member with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity: IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Position Details:

This direct hire role performs office services work in our clients' copy and mail rooms. We also handle hospitality, reception, van courier(client supplied vehicle) and shipping/receiving.

Hours will range per site but most assignments are within 7:30AM- 5:30PM Monday through Friday. No nights or weekends unless there would be special projects.

Our client sites are in focused in Princeton, NJ, but include the following locations:
Piscataway & Lebanon. Although this job listing shows Bridgewater as the location it was used as a central point. Princeton is the hub to support the other sites and this position supports all of our New Jersey locations.

Business professional dress code and standards are required. Reliable vehicle is required since many of our sites are not accessible via mass transit. Must have a valid driver's license.

Hourly Compensation: $20.00 -$20.00 USD per hour

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, Paid Time Off, and Bonus Incentives

Fast Track to management:

Many of our current site managers started their employment at IST in this role. The experience gained by working at all of the sites, translates into a well rounded manager candidate.

NOTE: We ask all applicants to complete a pre-recorded interview as part of the evaluation process. You will receive an email prompting you to navigate to our website to submit your Hire Vue video response to three questions. Please treat this Hire Vue as a real interview since our clients will review the best applicants.

We will be sending the link to the Hire Vue through our recruiting software and at times, that email could be captured by your spam filters so, if you are interested in this position, please check your spam folder regularly.

The Regional Support Associate - Copy/Mail Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to:

• Operating mailing, copy and fax equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving/Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines as well as all safety procedures
• Back up IST site personnel for vacations or call outs.

The Regional Support Associate - Copy/Mail Team Member must possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to:

• Must have access to reliable vehicle and a valid driver's license to reach all locations not on public transportation routes
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written, especially when covering at receptionist positions.
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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