Customer Portal Administrator

Our client, a leading organization in the industry sector, is seeking a Customer Portal Administrator to join their team. As a Customer Portal Administrator, you will be part of the Customer Support department supporting cross-functional teams. The ideal candidate will demonstrate strong organizational skills, attention to detail, and excellent customer service skills, which will align successfully in the organization.

*
* Job Title:

** Customer Portal Administrator

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* Location:

** Bridgewater (Hybrid)

** Pay Range: $28/hr-$29/hr*
* ** Shift: 1st shift Hybrid*
* ** What's the Job?*
* + Manage customer onboarding activities for approximately 6,000 portal users across the US and Canada.

+ Coordinate with Sales and Customer Support teams to identify customer contacts requiring portal access.

+ Ensure accurate configuration of portal access levels (Admin, Standard, Light User).

+ Maintain and validate customer contact records within Salesforce, creating new contacts as needed.

+ Support ongoing portal enhancements, system improvements, and user acceptance testing.

** What's Needed?*
* + Bachelor's degree or equivalent work experience.

+ 2+ years of Salesforce administration, CRM management, or customer onboarding experience.

+ Strong understanding of customer account structures and relationship management.

+ Excellent organizational, analytical, and problem-solving skills.

+ Proficiency in Microsoft Office Suite, including Excel.

** What's in it for me?*
* + Opportunity to work in a dynamic and supportive environment.

+ Engage in meaningful projects that impact customer experience.

+ Collaborate with diverse teams across the organization.

+ Develop your skills in Salesforce and customer portal management.

+ Be part of a company committed to innovation and growth.

** Upon completion of waiting period associates are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals._

_In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram._

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.