Sr. Application Engineer, Paper Solutions

Henkel Adhesive Technologies Technical Partner

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, 'all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

Responsibilities include:

• Acting as a trusted technical partner for customers by leading product / technology demos, quantifying value, troubleshooting and training at customer sites utilizing pre- and post-demo documentation and visit reports to help customers succeed.
• Collaborating as technical liaison between our customers and our internal team including product development, manufacturing, supply chain, sales, and marketing.
• Providing timely technical support for assigned regional customers including product recommendations, lab work, complaint investigations, and analytical problem solving.
• Demonstrating appropriate project management skills by scoping customer projects, utilizing the CRM tool as well as supporting our market areas by driving our innovation and technology pipeline.
• Planning, executing and communicating laboratory requests to support customer / market projects.
• Preparing reports to summarize findings & conclusions and effectively communicating technical information directly to internal and external stakeholders.
• Contributing to the development and successful adoption of new technology platforms for laminating adhesives and coatings by applying deep technical knowledge, industry expertise and customer insights.
• Providing market-specific expertise through internal and external approaches including involvement in professional societies and industry associations.
• Leading by example in Safety, completing all necessary site and field safety requirements.
• Developing technical and professional skills through ongoing learning, mentoring, and participation in internal and external technical communities.

Required qualifications include:

• BS ChE, ME, MatE, Chemistry or similar degree / experience required.
• Typically, 3-5 years of technical service, engineering, or industry experience; relevant experience in the Paper Packaging industry is a plus.
• Hands-on converting expertise (mechanical / application equipment aptitude) in water based or hot melt adhesives is highly valued.
• Experience in troubleshooting complex / difficult problems.
• Excellent written and verbal communication skills.
• Excellent people skills; able to work effectively with a range of individuals from manufacturing operators and laboratory technicians through senior management both at customers and within Henkel.
• Excellent project management and organization skills.
• Willing to travel up to ~60%, primarily in the USA and occasionally MX/CAN; with advance planning and support to enable sustainable work-life balance.

Benefits include:

• Health insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-life balance: paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $85,000-$105,000. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In…