Jira​/Smartsheet SME & Administrator in Martinsville

Jira / Smartsheet Sme & Administrator

We are seeking an experienced Jira / Smartsheet SME & Administrator with deep configuration and data migration experience for a 3-6 month engagement supporting Amneal's Global Services Support team. This individual will be responsible for configuring Jira projects, workflows, boards, screens, and permissions while leading data migration activities from Jira into Smartsheet and other enterprise project management platforms. The ideal candidate combines deep Jira administration expertise with strong Agile methodology knowledge, Smartsheet administration and Resource Management experience, data migration proficiency, and a working understanding of pharmaceutical regulatory and cybersecurity considerations.

This person will operate within an established IT governance framework and contribute to policy updates as the toolset and organizational needs evolve.

Administer and configure Jira Cloud environments, including day-to-day management of user access, permission schemes, notification schemes, issue type configuration, and project settings. Create and maintain projects, workflows, issue types, custom fields, screens, schemes, dashboards, and automation rules. Manage user permissions, security schemes, project roles, and governance standards in alignment with IT policy. Develop JQL filters, reports, dashboards, and executive-level metrics. Configure integrations with Confluence, Microsoft Teams, Azure Dev Ops, Git Hub, Service Now, and other enterprise platforms.

Document system configurations, standards, and best practices.

5+ years of Jira Administration experience, with demonstrated expertise in Jira Cloud environments. 3+ years of Smartsheet administration experience, including Smartsheet Resource Management. Demonstrated ability to advise on and configure both team-managed and company-managed Jira projects, with a clear understanding of the governance implications of each. Experience migrating project data from Jira into Smartsheet or comparable enterprise platforms. Strong understanding of Agile (Scrum/Kanban) methodologies.

Experience configuring Jira workflows, custom fields, permissions, screens, and automation rules. Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX/MATCH, Power Query, data validation, and complex formulas. Familiarity with pharmaceutical or life sciences regulatory environments and GxP data sensitivities. Cybersecurity awareness with respect to access control, data governance, and least-privilege principles. Excellent analytical, troubleshooting, and communication skills.

Experience with Jira REST APIs. Experience with Script Runner, Jira Automation, and Jira Expressions. Experience integrating Jira and Smartsheet using APIs, connectors, or middleware. Experience with Confluence administration. Knowledge of SQL and data validation techniques. Experience with Azure Dev Ops, Git Hub, or Service Now integrations. Atlassian Certified Professional (ACP) certification. Smartsheet Certified Administrator or Solution Architect certification.

Jira Cloud Administration Jira Query Language (JQL) Jira Automation & Workflow Configuration Team-Managed & Company-Managed Project Administration Kanban & Scrum Board Design Smartsheet Administration Smartsheet Resource Management Smartsheet Dashboards, Reports, Forms & Automation Data Mapping & Transformation Jira-to-Smartsheet Migration Microsoft Excel (Advanced) & Power Query Confluence REST APIs Microsoft Office 365 Agile (Scrum / Kanban)