Senior Systems Administrator

Requirements:

This position has the following responsibilities:

• Provide overall system administration maintenance and support for various internal service platforms.
• Relevant Oracle, Dell and HP compute and storage hardware familiarity.
• Install – rack, stack, and cable new equipment hardware builds or equipment replacements in our data centers.
• Perform OS (VMware, Linux, Solaris, Windows) equipment installation and configurations for new builds and equipment replacements.
• Perform OS (VMware, Linux, Solaris, Windows) and application back-ups for systems.
• Resolution of platform system issues and alarms.
• Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
• Incident Management
  - Perform troubleshooting triage with multiple teams, investigations and mitigation/remediations of trouble tickets.
• Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
• Cron jobs and file system maintenance.
• Change Management
  - Write and test MOPs (Method of Procedures) for common and complex system administration and operations practices.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Develop and maintain technical documentation required to support the platform.
• Must be available to work off-hours maintenance activities, as needed and required.
• Must be willing to perform data center support activities on-site, both on and off hours, as needed and required.
• ship required

** Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Additional Skills:

• Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE, or ME or equivalent experience.
• Minimum of 10 years of relevant working experience.
• Demonstrated Solaris, VMware, Windows and Linux system administration expertise.
• Familiarity with federated services, single sign on solutions, and O365 hosted applications.
• Strong Active Directory experience required, particularly integrating with other identify providers (IAM, Okta, etc..)
• Programming:
  Proficiency with Linux/Unix Shell Scripting Programming (Python).
• Demonstrated experience with common server applications: VMWare, Oracle, Windows.
• Communication: TCP/IP, UDP, TCAP, SNMP, Networking is a plus.
• Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution, and escalation processes.
• Knowledge of IT service operations and management. Experience in customer care and technical support in an IT environment.
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Personal Attributes:
  Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.