Director Internal Communications, US Business

General Information
    Location New York, New York
    Alternative Location(s)
    Posting

Location:

Bridgewater, New Jersey Posting

Location:

Washington, District of Columbia
    Working Schedule
    
    Full-Time
    
    Work Arrangement
    
    Hybrid
    
    Travel Required
    
    10%
    
    Relocation Assistance Available
    
    No
    
    Grade
    
    13M
    
    Posted Date
    
    17-Jun-2026
    
    Job
    
    18382

Description and Requirements
    The Team You Will Join Join a team shaping the future of financial well-being for millions of Americans. At the heart of our U.S. Business is a commitment to delivering trusted employee benefits and retirement solutions that empower people to live with confidence. You'll help drive strategic growth across a diverse, expanding portfolio - whether it’s developing innovative products, harnessing technology to drive customer impact at scale, advancing capital-efficient retirement solutions, or exploring new market opportunities.

Here, you’ll work within an environment that combines deep industry expertise with forward-thinking investment in emerging capabilities, while making a meaningful difference in how Americans plan for their futures.

The Opportunity The Director, Internal Communications – U.S. Business will help develop and execute internal communications strategies that inform, engage, and connect employees across Met Life’s U.S. Business. This role will partner closely with business leaders and communications colleagues to translate priorities into clear, timely, and relevant messaging across internal channels, while leading a small team responsible for day-to-day communications planning and execution.

The successful candidate will be a strong writer and strategic communicator with experience supporting leadership communications, managing editorial planning, and delivering communications programs that drive understanding and engagement. This role is ideal for a collaborative, hands-on communications leader who can balance strategy and execution, develop team talent, work effectively across functions, and help ensure employees are informed and aligned during key business moments.

Key Responsibilities Develop and execute internal communications plans that support U.S. Business priorities, initiatives, and leadership objectives

Draft and deliver clear, compelling content across internal channels, including leadership messages, employee updates, intranet stories, talking points, and presentation materials.

Partner with business leaders and subject matter experts to simplify complex information, support executive and leadership communications, and lead a small team in delivering high-quality work with clarity and consistency.

Manage editorial planning and channel coordination to ensure communications are timely, aligned, and effective during business milestones and periods of change.

Use employee feedback, performance data, and evolving best practices to strengthen internal communications and improve engagement over time.

Required Qualifications 7+ years of experience in internal communications, corporate communications, or employee engagement

Strong writing, editing, and storytelling skills, with experience creating content across channels

Demonstrated ability to lead and develop a team while partnering effectively with business leaders and cross-functional colleagues

Strong judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment

Bachelor’s degree in communications, journalism, public relations, or a related field

Candidates selected for advanced interview stages will be required to provide writing samples demonstrating communication and strategic messaging capabilities

Preferr…