Sales Associate - White House Black Market

White House Black Market - 620 Commons Way - Responsibilities:
Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.;
Maintains knowledge of current sales and promotions; maintains pricing and visual standards.;
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.;
Participates in visual directives including monthly store sets and sales floor maintenance.;
Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.;
Ensures prompt resolution of customer concerns.;
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.;
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.;
Signs up clients for reward program.;
Builds and maintains a solid customer following through clienteling and wardrobing.;
Knows current product fit and style assortment offerings in store and on-line.;
Maintains consistent client communication through utilization of our clienteling tools;
Style Connect and Customer Book.;
Supports replenishment activities that keep the store full and abundant.;
Assists with locate fulfillment.;
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.;
Assist with boutique cleanliness and organization;
Promotes an inclusive, collaborative approach to problem solving.;
Seeks personal developmental opportunities and readily solicits feedback.;
Other duties as assigned.