Receptionist, Hospitality ​/ Hotel ​/ Catering

Company Description

Step into the spotlight at Mercure Bridgwater Hotel, a stylish 4-star hotel in the heart of Bridgwater. With 119 contemporary bedrooms and the renowned Marco Pierre White Steakhouse Bar and Grill on site, we pride ourselves on delivering warm, memorable guest experiences from the moment our doors open.

As our Receptionist, you will be much more than a check-in expert — you’ll be the host, guide, and first impression for every guest who walks through our doors. If you love people, thrive in a fast-paced environment, and take pride in great service, this could be the perfect role for you.

No hotel experience? No problem. If you have a background in customer service and the right attitude, we’ll provide full reception training.

• Welcoming guests and creating outstanding first impressions
• Managing check-ins and check-outs with confidence and care
• Taking reservations for the hotel and restaurant
• Handling payments and ensuring accurate billing procedures
• Acting as an ambassador for the hotel, delivering exceptional service at all times

• Passion for customer service and hospitality
• Flexibility to work early (6:00am–2pm) and late (2pm–10pm) shifts
• Availability across weekdays, weekends, and public holidays
• A friendly, professional, and positive approach

We are offering:

• Competitive salary of £26,707 per year (£12.84 per hour; based on 40 hours per week)
• Paid overtime plus a share of tips/service charge
• You will enjoy up to 4 complimentary nights every year at Accor hotels across the UK as a thank you for being part of our team
• Discounted rates for stays at Accor hotels worldwide available all year round
• Discounted stays at Legacy Hotels
• 15% off food and drinks at all Accor restaurants and bars
• 50% discount at Marco Pierre White Restaurants
• Access to an employee discount platform with savings on supermarkets, fashion, days out, holidays, and more