Teller - Brigantine

Work Location, Hours, and Pay

Location:

Brigantine, New Jersey, United States of America.

Hours:

20. Pay: $21.00 – $26.25 USD per hour. TD is committed to fair and equitable compensation opportunities.

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. The teller educates customers on TD's products and services or refers them to a partner for specialized solutions.

• Execute TD's Brand promise to customers by consistently delivering a Legendary Customer experience in the store.
• Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.
• Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.
• Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary.
• Engage in lobby leadership by orchestrating customer flow, welcoming customers, and guiding appropriately.
• Understand customer preferences in banking and educate customers on self‑service/digital options that meet their needs.
• Act as an advocate for the customer by conducting needs‑based conversations; offering financial and digital solutions, and/or referring the customer to an appropriate partner.
• Make sound decisions and provide timely problem resolution, escalating more difficult issues to management.
• Ensure compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act.
• Verify customers' identities by following customer authentication policies and procedures.
• Balance cash drawers, ATMs, Teller Cash Dispensers (TCDs), and Teller Cash Recyclers (TCRs) as necessary.
• Adhere to safe deposit box procedures, operations, and guidelines.
• Be responsible and accountable for cash drawers and vaults, maintaining appropriate cash limits and securing cash at all times.
• Ensure confidential customer information is securely stored throughout the day.
• Understand the importance of and follow dual control.
• Follow all security and audit measures to minimize potential loss.
• Utilize bank tools and processes to detect, address, and prevent fraud.
• Complete all required in‑classroom and online training by established due dates.

• High school diploma or GED; 6 months related work experience preferred (volunteering, education, military experience acceptable).
• Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.
• Demonstrated customer service skills.
• Strong organizational and detail‑oriented skills.
• Ability to function in a fast‑paced and changing environment.
• Excellent communication skills with the ability to be concise, clear, and consistent.

• Never: 0%;
  Occasional: 1‑33%;
  Frequent: 34‑66%;
  Continuous: 67‑100% for daily tasks.
• Domestic travel – occasional;
  International travel – never.
• Perform sedentary work – frequent; perform multiple tasks – continuous.
• Operate standard office equipment – continuous.
• Respond quickly to sounds – continuous; sitting – occasional; standing – continuous; walking – frequent.
• Carry lightweight loads (under 25 lbs) – occasional; heavier loads – occasional.
• Squatting, bending, kneeling, crawling, climbing, reaching overhead or forward – occasional.
• Pushing, pulling, twisting – occasional.
• Concentrate for long periods – continuous.
• Apply common sense and follow standardized procedures – continuous.
• Read, write, comprehend instructions – continuous.
• Perform basic arithmetic (adding, subtracting, multiplying, dividing) – continuous.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at