Hotel Operations Manager

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Seasonal Brigantine, NJ, US

Salary: $ annually

As our Seasonal Operations Manager, you'll keep the entire resort running smoothly while inspiring your team to deliver exceptional hospitality every day.

• Leading the daily operations of the resort with a visible, hands‑on leadership style.
• Supporting Front Office, Housekeeping, Maintenance, and overall property operations.
• Building an engaged, accountable, and service‑driven team culture.
• Coaching team members, providing feedback, and developing future leaders.
• Creating memorable guest experiences by proactively resolving concerns and exceeding expectations.
• Monitoring resort appearance, cleanliness, safety, and operational standards.
• Managing schedules, labor costs, departmental expenses, and operational performance.
• Identifying opportunities to improve efficiency, streamline processes, and elevate the guest journey.
• Partnering with corporate teams to successfully implement company initiatives.
• Ensuring the resort is always ready to welcome guests with pride.

You’re the kind of leader who naturally steps in instead of standing back. You enjoy being part of the operation, thrive in a collaborative environment, and understand that every department contributes to the guest experience.

• Leadership experience in hotels, resorts, vacation ownership, or hospitality.
• A hands‑on, solutions‑first mindset.
• Strong organizational and decision‑making skills.
• The ability to balance guest satisfaction with operational excellence.
• Confidence leading multiple priorities in a fast‑moving environment.
• A genuine passion for coaching people and building positive team culture.

• 3+ years of leadership experience in hotel or resort operations.
• Experience overseeing multiple operational departments.
• Strong knowledge of Front Office, Housekeeping, and Maintenance operations.
• Experience with scheduling, labor management, budgeting, and operational reporting.
• Proficiency with Microsoft Office and property management systems.
• Ability to work a flexible schedule, including weekends, holidays, and seasonal business demands.