Senior Store Operations & Leader

Job Description

Asst Store Manager at Deseret Industries in Brigham City, UT helps foster self‑reliance, care for the poor and needy, and provide opportunities for giving and service by helping members become economically and emotionally self‑reliant; providing access to essential food and clothing items; helping members prepare for and respond to disasters; and providing humanitarian aid to relieve suffering. This position supports the day‑to‑day operations of a Deseret Industries Store, providing operational processing, retail, and development management expertise.

The incumbent supports all store staff including the store manager, resolving conflicts, ensuring customer service, coordinating retail and processing operations, handling store monies, training staff, and ensuring the mission and purpose of DI are met.

• Coordinate all store personnel including shift coverage, area coverage, and workload.
• Coordinate incoming donations, ensuring they are processed appropriately and in a timely fashion, maintaining inventory flow and efficient retail processing operations.
• Coordinate all sales floor activities, ensuring that all store standards are met.
• Resolve customer and associate complaints, needs, and related issues.
• Respond to emergency situations as they arise.
• Supervise Job Coach Trainers.
• Ensure that all associates are trained according to DI policies and purpose, including weekly and quarterly Results & Development discussions.
• Maintain a safe working environment through the application of safety guidelines, sound principles, and a working safety committee.
• Meet with local (Ward, Stake, and Area) Church leaders to educate and train regarding DI services.
• Coordinate with local Church leaders to meet the needs of Church members.

Bachelor’s degree in a related field such as business administration or retail operations.

Six years of experience, including at least four years of managing others and operations in a retail and processing environment. Experience working with individuals who have a disability is a plus.

Proven ability to lead, coach, teach, and manage people and processes and implement policies and procedures.

Track record in delivering successful customer service, resolving conflicts, negotiation, and performance management.

Must be able to meet the physical demands of the job: regularly lift up to 25 lbs, walk and stand for long periods, bend, twist, stoop and climb as needed.

Qualified applicants must be members of The Church of Jesus Christ of Latter‑day Saints, temple worthy, and may be employed without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories. The Church will make reasonable accommodations for qualified individuals with known disabilities.