Public Trustee Technician

This position focuses on a wide variety of high-level duties. The Public Trustee Division’s main emphasis will be to analyze and apply the legal and technical requirements pursuant to Colorado Revised Statutes, Titles 37‑38, utilizing software (Government Technology Systems, Simplifile, CSC, Microsoft Office Suite, safe internet research, etc.), while providing clear and concise information and assistance to the public regarding the processes.

The position is generally assigned to in‑office duties but may require travel and field work.

Overtime is required from time‑to‑time and is compensated by comp time.

• Maintain a high degree of integrity, personal responsibility, drive, and accountability.
• Meticulous attention to detail.
• Ability and willingness to follow instructions without deviation.
• Provide high level, prompt, courteous, and professional service in person, via email and phone.
• Exercising appropriate responses to questions with regards to deeds of trust, foreclosures, releases of deed of trust, real and personal property tax accounts.
• Operates a wide variety of office equipment including copiers, scanners, mail machine, ten‑key, computers; input, retrieving, classifying, and preserving data via email or incoming mail to all Office of the Treasury’s software as assigned.
• Statutorily utilize defined processes to create and deliver reporting pursuant to C.R.S. Titles 37‑38 to all required parties.
• Assist with opening and processing incoming mail (approximately 700,000 pieces per year) for both the Public Trustee and Treasury Divisions. Ability to lift 20‑40 lbs. frequently. Sit, stand, walk for extended periods of time.
• Perform other relevant duties as assigned by Treasurer and Public Trustee.

• Exercise strong judgment, discretion, and confidentiality as to all Office of the Treasury communications, processes, procedures, banking protocols, employment matters, and other restricted data.
• Skilled in providing superior service via phone, mail, email and face‑to‑face.
• Skilled in operating MS Office Suite, Excel and Outlook, including navigation and proficiency in applications within multiple drives, and file structures.
• Communicate clearly, concisely, and effectively, both orally and written.
• Proficiently operate standard office equipment.
• Type 40 WPM.
• 10 key by touch at 10k per hour.
• Be detailed, accurate, a quick learner, and maintain good attendance.
• Must establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work, including the Office of the Treasury team, other Elected Officials’ offices and teams, County employees, and any other party.
• Proofread a variety of documents.
• Practice statutorily stated adherence of record‑keeping, and a good math aptitude is necessary.
• Maintain and monitor deadlines for foreclosure cases, Release of Deeds of Trust, and taxpayer services.
• Ensures strict adherence to established guidelines, policies, procedures, and standards. Reviews and analyzes work completed to determine effectiveness in meeting standards, goals, and objectives.
• This position must be able to proficiently perform all essential duties required no later than by 6 months of appointment.
• A review of the incumbent’s performance indicators will be conducted on a periodic basis as determined by the supervisor. The supervisor evaluates the incumbent’s administration of policies and procedures through daily observations, spot checks, written reports, feedback from other staff members and the public, and communication with the incumbent.
• Strong team behavior and maturity is required.

Minimum of one (1) year and preference of two (2) years, preferably with a law firm, governmental entity, or non‑profit consumer protection advocacy in real estate, foreclosure, banking, or other related disciplines.

Associates in business/accounting or real estate (or a combination of real estate certified and business/accounting); year for year experience in real estate ownership conveyancing, time, and/or foreclosure work will be considered for the educational requirement.

Notary Public commission by the Colorado Secretary of State, in good standing, is desired, and is required after hiring.

Must pass criminal background check/s prior to hiring, and from time‑to‑time during employment, continue drug testing and criminal background checks. Candidates’ continued employment will require consent to such monitoring.

The Treasurer and Public Trustee’s various offices are restricted to access by Office of the Treasury employees only and those granted permission to enter the facilities by the Treasurer and Public Trustee. All data and correspondence are always to be held as confidential by the Office of the Treasury employees.