Rental Coordinator- Wagner Rents

Job Details

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential.

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans: 401K and Roth 401K, with company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU – payroll deductions, savings accounts, loans, VISA card, and more
• Supplemental life, critical illness, accidental insurance, , and discounted employee phone plans

$22.00- $26.00 per hour. Pay Rate dependent on education and experience.

• Invoice Caterpillar and non-CAT rentals, damage charges, and demos
• Process AG, Caterpillar, and non-CAT rentals and invoices accurately and efficiently
• Maintain records of rental equipment transferred or sold from the Rental Fleet
• Apply applicable taxes to invoices
• Review shipping and receiving documents from branches for accuracy and completeness
• Assist the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents timely
• Input lost‑sales rental data into the computer
• Use DBS to input reservations, write rental contracts, process exchanges, write pick‑up tickets, close rental invoices, and process equipment transfers
• Handle overdue rental contracts and expired reservations, ensuring all contracts are current and signed
• Coordinate shipping and receiving of machines with yard personnel
• Understand the rental process and inventory suitability for rental
• Complete rental transactions through direct contact with customers
• Assist walk‑in customers with information on equipment availability, performance, and options
• Quote rates and assist customers in choosing the best equipment option
• Assist customers with financial, service, and rental issues related to invoicing or account information
• Help customers locate and select the correct machine for their job and application
• Other duties as assigned by manager

• Data Entry
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Product Knowledge
• Basic knowledge of Microsoft Word and Excel

• Noise:
  Quiet
• Indoors

• Talking
• Sitting
• Use of Hands
• Hearing
• Squatting/Kneeling
• Ability to ascend/descend ladders, stairs, etc.
• Medium work including lifting and/or moving objects up to 32 pounds or more

• High School Diploma or GED
• College Degree Preferred
• Courses in computers, business, and office administration preferred
• 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Job Offers are contingent upon all required pre‑employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job‑related tests/screenings. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.