Technical Services Manager

With general autonomy, this position is responsible for leading all technical support activities for Multi-Chem's operations in the Rockies. The geographic area currently covers the states of Colorado, Utah, and North Dakota.

• Performing field surveys to identify and diagnose production challenges related to phase separation, asset integrity, and flow assurance issues.
• Prepare technical recommendations for the application of specialty chemicals to resolve production challenges.
• Assist the sales team with customer bid presentations, well review meetings, failure meetings, etc. as needed.
• Identify product line gaps and collaborate with corporate technology on development and field trial of new products.
• Troubleshooting support for existing accounts where performance issues are noted.
• Mentorship of less-experienced personnel on technical matters.

• Responsible for acquiring and maintaining any necessary equipment the technical services group may need.
• Assisting with customer sales calls as needed.
• Help with customer retention activities such as performing wellness checks on existing business and ensuring customers have the proper programs in place.
• Provide technical training as needed to enhance the operability of the local sales and operations team.
• Other tasks as requested by management.

• Completion of an undergraduate degree in Engineering or the Physical Sciences, or an equivalent combination of education and/or experience sufficient to successfully perform the essential functions of the job.
• Preference will be given to candidates with a track record of providing technical support for specialty chemical applications in up-stream or mid-stream oil and gas operations.
• Ability to travel 30-50% of the time as needed and work in both indoor and outdoor conditions.