System Support Supervisor

System Support Supervisor – Brighton, CO

Accurate Personnel is hiring a System Support Supervisor to join our client in Brighton, CO. The role involves managing a fast-paced environment, configuring and maintaining system and network infrastructure.

• Starting at $57,000 to $65,000/yearly
• Excellent benefits package, including medical, dental, and vision
• All shifts available
• Located in Brighton, CO

• Install, configure, and maintain Windows-based workstations, handheld devices, and servers
• Provide support to Autonomous Guided Vehicles (AGV)
• Configure and monitor network infrastructure, equipment, devices
• Set up and maintain user accounts within an enterprise environment, implement RF and wireless devices, troubleshoot various printer technologies, maintain phones (both desk and cell)
• Perform and/or oversee software installation and upgrades
• Maintain site licenses for departments and facility
• Troubleshoot networks, systems, and application issues to identify any problems that may interrupt operations
• Develop training materials, SOPs, run books and instructional sheets for IT related items
• Communicate with operations and leadership regarding issues, provide solutions, and implement preventive measures
• Establish and perform maintenance programs following company and manufacturer standards
• Maintain confidentiality regarding the information being processed, stored, or accessed by the network
• Document network problems and resolutions for future reference
• Other duties as assigned

• Strong in Windows OS and office applications
• Experience with network technologies such as switches, routers, access points, etc.
• 4+ years of experience in IT with working knowledge of Windows server, Active Directory, and Exchange
• Strong written and oral communication skills, with ability to explain technical concepts in non-technical terms
• Travel may be required
• Ability to work independently or as part of a team to achieve common goals
• Strong analytical and technical ability to solve complex problems
• Strong organizational skills; customer service and interpersonal skills required
• Knowledge of SQL, VM Server Setup, preparing DC for system failover, working with operations to complete failover with minimal impact to operations
• Document plans for turnover must be followed step-by-step
• Creating daily store orders through portal
• Knowledge of Linux is a plus
• Warehouse experience and warehouse IT experience is a plus
• Logistics understanding and technology related to logistics within a warehouse environment is a plus
• Past work or understanding the process of AGV’s is a plus

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.