Senior Enterprise Engagement Manager

United States

Full time

R

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Summary:

The Senior Enterprise Engagement Manager owns delivery of assigned mainframe modernization engagements end to end — from assessment and delivery planning through migration, cutover, stabilization and handover — in environments where an unplanned outage is not an acceptable outcome. This role reports to the Director, Technical Project Management within Enterprise Services.

This is a senior individual contributor role on Rocket's Technical Career Path. You will run your engagements with a high degree of independence under limited to general supervision, exercising the judgement that keeps scope, schedule, cost, quality and risk under control, and escalating early — with a recommendation — when a decision needs the Director or an executive sponsor. The problems you take on are complex but generally well framed: they call for disciplined analysis across multiple systems, contracts and stakeholders rather than invention from a blank sheet.

You will also help raise the standard of the practice. That means coaching and reviewing the work of less experienced project managers on shared engagements, and contributing the templates, checklists and lessons learned that the Director is institutionalizing across Enterprise Services. The role has no direct reports — influence here comes from credibility with customers, delivery teams and peers.

Success looks like engagements that land on scope, schedule and margin; customers who treat you as a trusted delivery lead rather than a status reporter; and a project management practice that is measurably more repeatable because of what you contributed back to it.

Own assigned engagements end to end

• Plan, organize and execute mainframe modernization software delivery and implementation engagements for assigned customers, from initiation through closeout, with a high degree of autonomy.

• Hold accountability for scope, schedule, budget, quality and risk objectives on your engagements, which may span multiple concurrent work streams, for example:

• Assessment, discovery and delivery planning

• Migration, re-platforming or re-hosting execution

• Integration with surrounding systems and hybrid cloud targets

• Testing, cutover and rollback readiness

• Post-go-live stabilization, handover and customer adoption

• Apply advanced project management and technical principles to delivery problems that are complex but mostly defined, weighing system, contractual and stakeholder considerations before committing to a course of action.

• Set and continually manage delivery expectations with project team members, customer stakeholders and external partners.

• Demonstrate a working understanding of software and hardware implementation activities — deployment, integration and customer adoption — sufficient to challenge plans, estimates and readiness claims credibly.

Control schedule, cost, change and risk

• Develop, maintain and actively manage detailed project schedules, resource forecasts and cost performance throughout the engagement lifecycle.

• Run change control: assess impact, guide customers and internal teams through the decision, and ensure changes are clearly documented, approved and communicated.

• Maintain risk and issue registers with named owners, mitigations and follow-through, giving early visibility of anything that threatens a committed date or cost position.

• Maintain requirement compliance matrices and governance artifacts so contractual obligations and delivery commitments are tracked and evidenced — particularly in regulated environments where change control and rollback planning are contractual.

Communicate, report and escalate

• Facilitate regular project status meetings…