Sales Advocate

Overview

Location:

Brighton, CO. Position:
Full Time Wireless Consultant. Salary Range: $16.50 - $17.00 hourly.

Talk4less Wireless is an authorized Cricket Wireless Dealer focused on delivering the ATT brand experience through marketing, sales processes, and customer service engagement. We are seeking ambitious, goal-oriented individuals who are coachable, customer-service focused, and motivated to join our team.

• Provide friendly, timely customer service and create a positive store environment.
• Learn and stay informed on promos, price changes, and policy updates.
• Perform administrative and operational tasks (filing paperwork, communicating with management to resolve issues).
• Keep store clean, stock accessories, and maintain displays in compliance with corporate standards.
• Manage time effectively; open and close the store responsibly and secure sensitive items.
• Act as a passionate customer advocate and engage with customers authentically.
• Be part of a high-energy Cricket store team and contribute to its success.
• Demonstrate a competitive drive and confidence to succeed in a fast-paced sales environment.
• Collaborate with peers and store leaders to share best practices while serving customers and resolving issues.
• Balance delivering a strong customer experience with achieving performance goals.
• Sell no-contract wireless phones, service plans, and accessories.
• Deliver outstanding service to retain and attract customers.
• Participate in outside sales events or promotions.
• Work flexible hours, including weekends and holidays, at various locations.

• High school diploma/GED or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for advancing into store management.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.