Wrecker Operator

Job Details

Job Location:

Brighton Towing - BRIGHTON, CO 80601

Position Type:
Full Time Education Level: 2 Year Degree Salary Range: $50,000.00 - $ Commission/year

Travel Percentage :
Road Warrior Job Category:
Skilled Labor - Trades

Job Title:

Wrecker Operator Company:
Rocky Mountain Truck Centers

Location:

Multiple Locations (Towing & Recovery / Roadside Divisions) Position Type:
Full-time, Commission-Only, Non-Exempt

Reports To:

Branch Manager or Tow Manager About Rocky Mountain Truck Centers Rocky Mountain Truck Centers (RMTC) provides 24/7 heavy‑duty towing, recovery, and roadside support for commercial fleets and owner‑operators. Our wrecker operators handle high‑risk scenes, protect customer property, and operate specialized equipment in accordance with company, DOT, and industry safety standards. Position Summary As a Wrecker Operator, you operate light‑, medium‑, and/or heavy‑duty wreckers to tow, recover, or assist disabled commercial vehicles.

You manage accident scenes, load shifts, winch‑outs, and transport while maintaining strict safety, documentation, and collection standards. This is a commission‑only, field‑based position. Earnings are tied to billed and collected labor revenue on the jobs you complete, under the terms of Rocky Mountain Truck Centers’ Wrecker Operator commission plan and employment policies.

Key Responsibilities Towing, Recovery & Scene Management Perform safe towing, winching, recovery, and load‑shift operations on light, medium, and heavy commercial vehicles. Secure vehicles and cargo using proper rigging, chains, straps, dollies, and other equipment. Control scenes safely by setting up cones, lighting, and hazard zones and coordinating with law enforcement, DOT, and other responders. Follow company standards for rigging, driveline and axle removal, securement, height/weight limits, wheel torque, and damage prevention.

Operate within company service level expectations for response times, ETAs, and job completion. Safety, Compliance & Equipment Care Complete required pre‑trip and post‑trip inspections on assigned equipment and document findings accurately. Maintain wrecker, rigging, chains, straps, dollies, and PPE in safe, serviceable condition. Follow DOT/FMCSA Hours‑of‑Service regulations and all company HOS, driving, and safety policies. Immediately report accidents, incidents, damage, and safety concerns to management.

Comply with all company fuel, pre‑trip, and vehicle use policies. Dispatch, Documentation & Collections Respond promptly to dispatch calls, confirm ETAs, and keep dispatch updated on job status. Use company systems and mobile applications to document jobs, including statuses, locations, job notes, photos, and signatures. Capture required photos and written documentation of scenes, units, and equipment to support billing and reduce disputes.

Obtain required signatures, approvals, and disclaimers from customers and drivers. Collect payment at the scene when required and ensure payment and paperwork are completed before release of units, in line with company policy. Follow company protocols for equitable dispatch, on‑call readiness, and idle‑time management. Customer Service & Professionalism Communicate clearly and professionally with customers, dispatchers, law enforcement, and other responders.

Explain basic pricing, destination, and next steps to customers in a calm and respectful manner, even in high‑stress situations. Maintain a professional appearance and demeanor that reflects company standards. Help build and maintain the company’s reputation by providing a high‑quality customer experience in difficult circumstances. Qualifications Required Valid CDL (Class A ) with any required endorsements. Motor Vehicle Record (MVR) that meets company safety standards.

Prior experience in towing, heavy recovery, roadside assistance, or commercial driving strongly preferred. Ability to work nights, weekends, holidays, and participate in an on‑call rotation. Ability to operate heavy‑duty towing and recovery equipment safely in all weather and road conditions. Strong situational awareness, sound judgment, and commitment to following safety procedures…