Dietary Aide

Food Service Associate

Department:
Patient Food

Schedule:

Full Time, Rotating Days & Evening shift with weekend and holidays as required

• Portions and plates food, before and during tray-line.
• Performs all tray-line tasks associated with the Patient Tray Service to ensure patient satisfaction.
• Performs a wide variety of functions to ensure timely, accurate and courteous deliver and pick-up of patient trays, and nourishment.
• Perform food preparation (i.e., gelatin, custard, sandwiches, salads, and desserts) for patient and customer satisfaction.
• Maintains sanitation standards for all dishes and equipment to ensure patient satisfaction and meet all health code standards.
• Stock and maintain sanitation standards for patient floor kitchens.

• Supervised and reportable to Food Service Managers.
• Must be able to effectively communicate with patients, visitors and other hospital staff.

• To be able to assemble and deliver patient meal trays, timely and accurately.

• Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.
• Maintains tray-line standards to ensure that patient tray are accurate, timely and of good quality.
• Ensures the maintenance of proper food temperatures during the tray-lines.
• Sets up tray-line to ensure quick and accurate serving of food.
• Serves appropriate food, beverages, condiments and garnish in an attractive manner on all trays.
• Late trays are prepared quickly and accurately to ensure patient satisfaction.
• Produces and portions products according to established par levels, utilizing recipes or directions to meet established standards.
• Prepares sandwich of the day and special salad/fruit plates.
• Prepares garnishes for days tray service.
• Has working knowledge of diet principles.
• Reads and interprets patient menu to assure patients get correct food and accompaniments.
• Places foods/beverages and condiments on patient tray assuring that principles of all diets are followed.
• Provides meal service to patients to support the departments mission.
• Meets food truck and begins delivering trays within 5 minutes of truck arrival. Delivers trays to patients bedside table for all patients except patients on respiratory isolation, HOLD or NPO
• Notifies nursing of all hold and isolation trays and passes them if appropriate.
• Checks trays against patient name on door to ensure proper delivery of trays.
• Delivers patient in-between meal feeding at 8:00 PM., ensuring that all items are accurate and maintain quality standards.
• Assembles and delivers late trays to patients within 30 minutes of receiving menu.
• Delivers early trays to patient rooms on a timely basis.
• Maintains effective and efficient communication with all personnel and patients to ensure the smooth operation of the kitchen.
• Maintains patient nourishment areas and kitchens stock to meet the patients nutritional needs.
• Accurately inventories, cleans, rotates stock and discards out dated items, restocks and wipes out refrigerators, records temperatures to ensure sanitation standards.
• Completes all dish-room functions accurately and in a timely way to ensure the proper sanitation of all dishes.
• Completes all functions in the dish-room to ensure that all dishes are washed by 10:30 AM., 3:00 PM., and 7:00 PM.
• Follows established sanitation guidelines to ensure a clean and safe work environment.
• Adheres to sanitation guidelines to prevent food borne illness and possible spread of infection.
• Maintains a "CLEAN AS YOU GO" policy using prescribed methods as demonstrated by a clean and neat work area.
• Uses proper hand washing techniques.
• Covers, labels and dates food in the appropriate containers.
• Utilizes and stores cleaning agents properly.
• Attends all employee meetings and in-services as scheduled by the supervisor.

• Reports any questions referring to diets to tray-line management for resolution.
• Notifies nursing of all HOLDS and isolation trays and passes them if appropriate.
• Notifies supervisor of all requests made by nursing or patients by referring or calling to diet office.
• Informs supervisor of any…