Office Manager

Job Description Overview

The "Corporate Administrative Support/Admin" or Office Manager holds a critical role in ensuring the smooth operation of the office by managing various administrative tasks, overseeing data integrity, and serving as a primary point of contact for external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

Questionnaire Auditing:

• Conduct thorough audits of completed questionnaires to ensure compliance with established guidelines.
• Identify discrepancies or errors in responses and collaborate with staff to rectify issues.

Data Cleaning:

• Implement data cleaning processes to maintain accurate and reliable records.
• Utilize software tools to identify and correct inaccuracies in datasets.

Final Review of Examiner Recommendations:

• Perform final reviews of recommendations made by examiners for accuracy and completeness.
• Ensure that all recommendations align with departmental standards before submission.

Fielding Taxpayer Calls and Concerns:

• Serve as the first point of contact for taxpayers seeking assistance or clarification on various issues.
• Address inquiries professionally, providing accurate information or directing them to appropriate resources.

Research for Ownership and Occupancy Requirements:

• Conduct research related to property ownership and occupancy requirements as needed.
• Stay updated on relevant laws and regulations affecting property assessments.

General Office Management and Troubleshooting:

• Oversee daily office operations, ensuring a productive work environment.
• Troubleshoot any operational issues that arise, coordinating with IT or other departments as necessary.

Administrative Assistant to Director:

• Provide comprehensive administrative support to the Director, including scheduling meetings, preparing reports, and managing correspondence.
• Assist in project management tasks as directed by the Director.

Point of Contact for External Agencies:

• Act as the liaison between the office and external entities such as the Department of Treasury, Assessors, and Equalization Directors.
• Facilitate communication between parties to ensure clarity on policies and procedures.

• Bachelor’s degree in Business Administration or related field preferred.
• Proven experience in office management or administrative roles.
• Strong analytical skills with experience in data auditing and cleaning.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems.
• Ability to manage multiple tasks simultaneously while maintaining attention to detail.
• * Must be 30 minutes away or less from office location!*