El Team Member | Michigan Market Expansion
Listed on 2026-06-17
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
El Team Member | Michigan Market Expansion
Job Category: Field
Requisition Number: ELTEA
003282
- Posted:
April 28, 2026 - Full-Time
- On-site
Showing 1 location
Pay range: $16 USD to $18.50 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Car Wash AssociateKeep the lot sharp, deliver quality vehicle inspections, and support the team with energy and pride.
Detail-oriented, reliable team players who love working outdoors.
What You’ll Own- Set the vibe from the start – Welcome every customer with confidence and positive energy. Answer questions, guide their experience, and make them feel taken care of from the first interaction.
- Obsess over the details – A clean, organized lot is non-negotiable. Keep the space sharp, safe, and ready – because how it looks is how we’re remembered.
- Deliver on the shine standard – Inspect vehicles with intention and pride. Every car leaves meeting our quality standards – no exceptions.
- Solve it before it becomes a problem – Spot hazards, identify what needs doing, and handle it without waiting to be asked.
- Win as a team – Communicate, support, and step in alongside Tunnel Operators and leaders to keep everything running strong.
- Stay ready, stay stocked – Own your space – keep towels stocked, supplies ready, and the site running smoothly behind the scenes.
- Reliable attendance – you show up on time, ready to go, every shift.
- Physically able to work outdoors in all weather on your feet for the full shift.
- Comfortable with repetitive tasks without losing focus or quality.
- Clear, warm communicator – you connect and make others feel welcome.
- Available for weekends and holidays.
- Able to safely lift up to 40 lbs.
- Customer service or outdoor work experience is a plus – we’ll train the right attitude.
Own the customer interaction — convert visits into memberships, resolve concerns, and drive loyalty.
High-energy, sales-minded communicators who love people.
What You’ll Own- Set the tone from the start – Welcome every customer with confidence, energy, and a genuine smile. First impressions here aren’t just important – they’re everything.
- Drive membership growth – Educate customers on our Unlimited Membership program and confidently convert interest into loyalty. You know the product, you believe in it, and it shows.
- Turn service into sales – Read the customer, adjust your approach, and close – without ever being pushy. You earn trust quickly and use it.
- Handle the hard moments – Resolve concerns quickly and professionally. When things go sideways, you make it right and leave them impressed.
- Keep the site sharp – Maintain a clean, safe, and welcoming environment – your standards are visible in every customer-facing area.
- Capture what matters – Log customer feedback in Micrologic, flag issues early, and communicate insights to the team proactively.
- Reliable attendance and professional image – you show up on time, polished, and ready.
- Charismatic, high-energy presence – extroverted, naturally engaging, thrives in customer-facing moments.
- Proven ability to build rapport quickly and influence without being pushy.
- Goal-oriented and results-driven – you know your numbers and you care about hitting them.
- Confident handling complaints and concerns on the spot – you resolve, you don’t deflect.
- Comfortable with POS systems and site technology.
- Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions.
- Prior sales, retail, or hospitality experience is a plus.
Control the Flow. Own the Safety.
At El Car Wash, the tunnel is where the magic happens — and you’re the one making it run smooth, fast, and safe.
What You’ll Own- Command the tunnel – Take charge of wash line flow – safely and efficiently guiding vehicles in with precision and confidence every time.
- Set the energy – Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit.
- Catch it early – Perform quick but critical checks – windows up, sunroofs…
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