More jobs:
Dispatcher, Customer Service/HelpDesk
Job in
Brighton, Livingston County, Michigan, 48116, USA
Listed on 2026-06-26
Listing for:
Any Hour Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Client Relationship Manager
Job Description & How to Apply Below
Job Details
Job Location:
AAA Service Network - BRIGHTON, MI 48116
Position Type:
Full Time Travel Percentage:
None
AAA Service Network is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1976. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.
Responsibilities As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians.Your responsibilities will include:
- Scheduling appointments
- Assigning technicians to jobs based on location and expertise
- Ensuring timely responses to customer requests
- Communicating directly with customers and service personnel, providing updates and addressing any issues that arise during service visits
- Maintaining records of service calls, tracking job progress, and optimizing routes to enhance efficiency
Benefits We offer:
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
- Paid training
- And so much more...
There is room to grow for the right candidate. This is a career, not a job!
QualificationsJob Requirements:
- Pre-employment Background Check
- Pre-employment drug screen
- Experience preferred in scheduling and dispatch software (Service Titan preferred)
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