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Customer Success Specialist for Manufacturing ERP
Job in
Brighton, Livingston County, Michigan, 48116, USA
Listed on 2026-08-17
Listing for:
Steelhead Technologies Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Steelhead Technologies is seeking a Customer Support Specialist to assist manufacturing customers in utilizing our cloud-based ERP platform. You will answer inquiries through email, phone, text, and video, providing critical knowledge and technical support to ensure smooth operations.
As a member of the team, you will build trust with customer contacts at various levels, educate users on feature value, and proactively identify issues before they escalate, helping drive adoption and expansion of
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